Hotel berhampiran Buschtunnel, Westportal, Aachen

This was our second visit as the location is perfect. It is close to bus stops, the cathedral area and a pedestrianised shopping street.there is a taxi rank right opposite. On the doorstep are a couple of nice cafes, an ice cream parlour, two great German bakeries and even a Subway and a McDonalds for those who want something familiar. The rooms are a good size with a good shower and lovely neroli and bergamot liquid soap and shampoo dispensers. The air conditioning is efficient - some might find it noisy but it’s a white noise which didn’t bother us. The quilts are really think so we took ours out of the cover and just used that as our stay coincided with the Sept heatwave. There is a kettle and sachets in the room which we gratefully made use of. Breakfast was great. We didn’t have any of the hot food but the cold meats and cheeses were a good selection and the breads were nice. The fruit salad was excellent and the latte coffee from the machine very good. Ordinary coffee was available on the tables but the machine offered cappuchino, latte etc. The tea wasn’t so good - great choice again, but any Uk based person going for the English Breakfast option will be disappointed. We saw a little bar area but it never appeared to be open - we were there mid-week in Sept, so maybe it’s a peak season/weekend thing. The staff were friendly and our request for an extra pillow each was met immediately. This is the place we will always try to book when coming to Aachen

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.

I stayed with my family at B&B Aachen recently. It was recommended by a friend. The staff was amazing and very kind. They were very accommodating while we checked in, making sure our families were all staying in the same floor. The rooms were very clean, spacious with comfortable beds. Parking entrance is in the back of the hotel. We made sure with the staff that our rental SUV fit the parking elevator. Location couldn’t be any better. Central, close to the main square, shops, and restaurants.

I spent three nights at the Hotel Regence, Aachen, in March 2024. I took a Queen Room on the fourth floor, which was fine for a short break. The multi-lingual staff were excellent, attentive, engaged and professional. Although the hotel does not offer an evening restaurant service, the staff recommended an Italian restaurant in town for supper. The hotel breakfast buffet was superb. Wifi is available throughout the hotel. I would happily stay in this hotel again.

I stayed for over a week at the Novotel in Aachen while on a business trip. The hotel is ideally situated next to a great shopping area. Parking is super easy and you need to use our card key to access the elevator. The same card key access is required to enter the lobby after hours. Seems very secure and safe. Front desk staff were very friendly and helpful. My room as an ”executive” room on the 4th floor, was on a corner and had floor to ceiling windows. What I liked: - Very quiet room - Comfortable bed - Mini-fridge with window and free daily drinks and snacks (5 Item selection including wine and beer) - Great desk setup with memory foam chair - Good TV with external HDMI input - Real glasses in the room - Bathroom wall mounted soap dispenser + other amenities - Nespresso machine with pods and cream To improve - WiFi, even though i was on the premium plan, the signal was weak to moderate - No USB ports - Water pressure just ok - Bathroom sink has not much counter space - AirCon only goes so low (perhaps 24/25?) as other reviewers have noted TIP: If you arrive on a Sunday to Aachen, almost everything is closed, however, towns in Netherlands are as close as a 20 minute drive and most stores are open from noon on Sunday

Das Hotel liegt 5 min von der Fußgängerzone entfernt und bildet einen guten Startpunkt, um Aachen kennenzulernen. Park Möglichkeiten gegen Gebühr in der Tiefgarage des Hotels.

Though we weren't expecting our rooms to be in the Kasteel itself, the accommodation in the modern blocks was corporate and dingy and though described as ”deluxe with a balcony” had no views of the ancient pile or anything of particular interest. To be honest, I have stayed in more interesting Travel Lodges in the UK and paid half the price. The whole place oozed mediocrity, from the check-in clerk who volunteered no recommendations on how to experience the Kasteel which was, in effect, sealed off to tourists, to our bathroom which had no natural light or air and a shower situated in the bath. All very disappointing. Dinner in the Old Water Mill was marred by a delay of 25 minutes before we saw a menu and extremely long gaps between courses which we put down to a shortage of kitchen staff or maybe a lack of english menus; both seemed plausible. The food itself was high quality/mid-range though definitely not gourmet or fine-dining. Oddly, Limburg wines were not included on the wine list but a very limited number of bottles from the best promoted vineyard in the region were available by the glass on request. The entremet was literally inedible though I appreciated the free glass of dessert wine I was given in compensation. Service had its faults such as asking us what we wanted to drink before we had been given any kind of drinks/wine list but was generally characterised by a sincere effort to provide attentive service. We opted not to have the breakfast buffet at 23 euros a throw and though the check-out clerk verbally acknowledged we hadn't partaken, somehow he included a line item on the bill ”breakfast excluded” which added 46 euros to the bill (yes, added) which we only discovered as we prepared to drive off. Utter stupidity and a symbolically apt end to our misadventure at Kasteel Vaalsbroek.

Nestled in a captivating setting, we enjoyed a delightful lunch experience. The menu options, though traditional, exuded reliability. I began with a tempting cheese platter and indulged in a refreshing serving of steak tartare. The wine list, enriched with a selection of German wines, added to the culinary charm. While the service was commendable, there was a slight absence of clear guidance, leaving uncertainty about who held the reins. Nevertheless, it stands as a commendable choice for a pleasant lunch outing. You need to pay 7,50 Euro for parking

We were nicely surprised by this new (or recently refurbished?) family-run hotel. It is very cozy, laid out in a ”motel” style where each room is entered from either the courtyard or a courtyard balcony. We did not use the swimming pool but its use was offered. The courtyard garden and surroundings are beautifully kept and fit well with quite picturesque neighbourhood of Eynatten. There are five restaurants within a walking distance if you happen to arrive, like us, on Sunday night when the hotel restaurant is closed. The breakfast was very good and when there was a slight confusion as to the time the brakfast started, the family started running around and managed to start the breakfast within minutes after our (early) arrival to the breakfast room. The location close to the highway makes it a nice place to stop on a long journey.

Everything was good & twin beds were comfy, except the breakfast buffet didn't have any cooked eggs, sausage, or bacon! Too many breads & standard make-your-own waffle, and no normal black tea. Diamond members receive 2 drinks/snacks. Shower is not fully enclosed in glass and therefore can get floor very wet if you're not careful. Hotel is not near city centre. A seasonal shuttle to Christmas market should be offered. Taxi from hbf was €13.50. Bus picks up right down the street as well, but was difficult for Americans to navigate buses.