Pengguna Tetamu
14 Februari 2024
I'm sorry to say that i had a negative experience at the Golden Lilli Hotel yesterday at the valentine's night since I'm an repeated guest at your hotel. If an the security employee at the hotel took photos and videos of guests without their consent during a Valentine's Day event, that is certainly a serious breach of privacy and highly inappropriate behavior for five stars hotel. It is essential for golden Lilli hotel and their employees to maintain a high level of professionalism and respect for his guest's privacy. Taking photos and videos without explicit permission is a violation of basic ethical standards and can cause significant discomfort and distress to the guests involved. I would strongly recommend mrs. Sara general manager for the golden Lilli hotel, brought this issue to the attention head Manager for every department at the hotel. while I talked with a Manager at your hotel who took the accident in an easy way and didn't take an action. It's important to provide them with specific details about the incident, Hotel guests have the right to enjoy their stay without feeling violated or having their privacy compromised. I hope that the hotel takes immediate action to address this issue and ensures that such incidents do not occur in the future.
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