Hotel berhampiran Giardini Pubblici del Kursaal di Abano Terme, Abano Terme

We spent 4 nights in this hotel located near the center of Abano terme. Although the hotel in itself looks good and the suite that we had was spacious and offered most expected amenities for a 5-star hotel, the service was, in our opinion, not as expected. We tried the restaurant one evening but the food was not that great and service was quite lousy ( they forgot the dishes, did not bring us knives to eat cheese…). Same with the breakfast which did not offer a full buffet (as expected in such a hotel). In short, we fell short on our expectations in this hotel. Concerning the massages that we had, they were OK ( not the best that we had) but there was a lack of personnel at the SPA reception ( very often, nobody was there to cater to the guests…). Also, there was not enough seats around the outside pool and we had to carry our own from inside …

As gorgeous as this hotel has been once upon a time it lost its luster. Great lobby and very pleasant hospitality team, but it lacks modern amenities. We had a great room, two bathrooms and a separate living room. It had plenty of closet space but the drawers did not work properly, because the chest of drawers was over fourth years old. Although both bathrooms are done in beautiful marble it is impossible to take a relaxing shower- the water turns from cold to scalding on its own. The quality of the soaps and body wash is inferior, it was very difficult to wash off the oil after the massage. The shower had is positioned in a way that it splashes all over, one must be careful not to slip. The marble could use some polish, there were numerous spots on the floor. I had a massage and was surprised that my masseuse did not ask me a single question, she slavered me with oil and used warm stones. No was I offered a glass of water or shown to the relaxation room. I just went straight to my room upstairs. The desk in the room is against the wall with no outlets, which makes it hard to use a computer. Breakfast is very basic, not really a five star quality. Very disappointed

I recently had the pleasure of staying at Plaza hotel Abano Terms, and it was an unforgettable experience. The staff went above and beyond to ensure my comfort and satisfaction from the moment I arrived. The luxurious accommodations and exceptional service made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to there on my next visit. Highly recommended

Very nice hotel, very nice staff and offer different great food and vine in the restaurant. Hotel wellness area and private park is nice and clean. I am very liked the room witch is very clean and great view over the hills around Abano terme .

Hotel elegante che offre servizi di alta qualità sia dal punto di vista delle cure termali e sia dal punto di vista gastronomico. Le cure termali sono di ottimo livello ed eseguite da valenti professionisti. Il ristorante è gestito in maniera eccellente ed i piatti sono sempre di prima qualità. Le camere sono istate, n gran parte, completamente rinnovate e curate a fondo nella pulizia giornaliera.

Hotel pusat beberapa langkah dari kawasan pejalan kaki, tenang, dengan ruang istirahat yang besar dan berperabot menarik. Kawasan kolam besar sangat selesa tetapi bilik wapnya tidak berfungsi. Perkhidmatan penerimaan tetamu yang mesra dan betul. Kami hanya bersarapan di ruang santai yang bagus. Pelayan sangat prihatin dan sarapannya enak dengan berbagai pilihan manis dan gurih, sementara kopi dapat bertambah baik

I spent my birthday weekend at the Abano Grand Hotel for the first time and definitely not the last!! First off, the hotel is gorgeous all around. I felt immediately relaxed as I entered the property and welcomed by the highly professional and courteous staff. Secondly, the room, the pool and spa areas, the food and oh my goodness live music performed very well by the young lady and the gentleman (I failed to ask for their names) while I wait for the dining area to open. The piano virtuoso who entertained the guest during dinner and the attentive staff at the dining and breakfast areas! Finally, the best treat of the weekend for me was the spa area served by their amazingly sweet, kind and skilled masseuses (Anna Maria and Anna Maria). Thank you to both Anna Maria's for the excellent customer service and the most relaxing treatments you both have provided with such care! I feel rejuvenated! I must mention one particular lady I met in the hallway (I failed to ask for her name) who got my attention when she stopped me and asked if I would like to change my robe for a size smaller. She then knocked at my door and gave me 2 smaller robes!! I, thank you greatly and apologize that I did not get your name. Someone paid close attention to ensure not only comfort but safety of a guest! I could've tripped over the long robes I had and fallen on the floor or stairs! Again, thank you!!! I will return and will highly recommend!!!!

The website was very deceiving. The building was very old, and needed a good overall on the outside. The grounds needed alot of care, I understand during that time of year it would not be up to par but it was neglected and we could not even explore the grounds because there was tape stopping us from walking around. Speaking of the grounds, it is not nestled in the middle of the forest or mountains. You are in the middle of a town with roads all around and traffic could be seen and hear from my window. I did not have a great view. Concerning the room, it was a shock. It was decorated in old style furniture not modern at all. The sitting area was just room enough to sit facing the closet because we could not turn the chair around because the door wouldn't open. We asked for a twin room and received a double bed. There are 2 guests but it doesn't mean we want to sleep in the same bed!! The only good thing was the size of the bathroom. It was spacious and I appreciated that. Double sinks were great. On the site it sates 3 restaurants are on the premise but please not one only opens in the summer months and another was closed. Which we were not informed off. If you want to eat in the restaurant you need to book in advance otherwise you will not have a spot. Another thing we were not told about. This comes to the reception area. The elderly gentleman was a snob. He did not greet us kindly , nor give us any information concerning our treatments we booked. He didn't tell us about the closed restaurant, nor that we needed a reservation. The only positive was that a young woman who worked there was very helpful with whatever questions we had. She also helped to find a reservation at another restaurant when we couldn't get a spot at the hotel. The treatments..... both pools were small and people didn't share the time between each activity. They would spend so much time at one thing and didn't care that people were waiting on line. The turkish bath could fit 4 people and my shower was warmer. The spa could hold 2 and it was very sad. No heat at all. I had a massage booked and a mud bath. I came away from the massage worst than when I entered and even though the mud bath seemed lovely and the polish lady who was in charge was so kind and lovely, I immediately became sick after it and spent the same day in bed with a stomach bug and vomiting. No, I did not enjoy this spa or thermal bath. I would never return. Definitely do not come with children, it is mostly elderly people and the young kids we saw were miserable.

Incredible service, especially the director of the hotel is very nice. The food was excellent. Everyday the menu changed. The quality of the meat was great, the deserts amazing. The food was like in a Michelins star restaurant. The Hotel is beautiful, the rooms are very clean and cozy, I also liked the Aqua di Parma staff in the room. all the staff is great. Especially, Roman, Fabio, Elisa and many more. Ludmilla did a wonderful Job, facial of Biological Recherche, Mani and Pedicure, Massages. Also the hairdresser is very cool and did a fantastic job. The temperature in the hotel was good, warm and cozy.