Hotel berhampiran Mbracom machoux, Abidjan

Excellent 3-star hotel, with an enticing value for money ratio. The hotel premises are situated in a highly strategic position, not far from the airport (current fare by taxi 3000 FCFA max.) and really close to the lively areas of Marcory/Zone 4C and Koumassi. Both the PRIMA and Cap Sud shopping centres are within walking distance. Rooms are clean, quiet and comfy, completely aligned with the usual Ibis standards. Very good A/C. Powerful free WiFi. Local and international TV chains available, also in English language. A well kept medium-size outdoor swimming pool is available (hotel guests only), as well as a restaurant and a 24/24, 7/7 bar. Staff are polite, friendly and ready to help whenever needed. Throughout our stay my family and I felt very safe thanks to the effective security measures in place. Covid-19 prevention and protection protocols fully applied. This hotel has definitely become the basis for our future stays in Abidjan!

Very good Hotel, even it can be classed 4*+, just I didn't like that we should pay always in advance for restauration, it can be managed at the checkout as other hotels

An incredibly large sized pool (lake), good restaurants - La Brasserie is a must try. Best Frappes (caramel) ever in lobby cafe bar. The hotel team is warm and accomodating. Great mall and restaurants right next to hotel if you want to shop and try something different. Hotel rooms are clean - the mattress though was way to soft for my liking (OK for my short stay) and the bathroom rather tight. All in all, does the job for business travel.

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay

The staff of the hotel are very friendly specially LAETICIA WHO HAS THE HIGHEST LEVEL OF HOSPITALITY SHE IS REALLY HELPFUL AND VERY KIND ALSO HAS SMILY FACE SHE MADE ME FEEL I AM STAYING AT HOME THANK YOU LAETICIA GOOD JOB AND WELL DONE I wish you all the best

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Very friendly and cosy space .. staff are lovely. The location is very practical and the rooms are meet and nice . Spacious . It was a beautiful experience overall The staff are lovely , specially Kablam martial and Abe Christopher who has made my breakfasts special. I am definitely coming back again

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Although only short, we really enjoyed our stay here. We arrived late on a Thursday night and checked out on the Saturday morning. Staff spoke wonderful English and were very accommodating of all our needs. On the first night I felt terrible as I went back to reception at least four times to ask for different things (a second towel, water etc) (eek!). The room, although small, was very clean and the air-conditioning worked well. Breakfast was selected the night before, based on about three or four different selections: what we’d like and what time we’d like it. Choices were generally an omelette, pastries, or local dishes with meat. We opted for the basic pastries each morning, though no butter or spreads accompanied them. Otherwise, the bread was very fresh! We also had freshly squeezed juices with our breakfast and they were great! Our stay was incredibly quiet and we slept very well on both nights, partly as I don’t think there were many people staying there at the time. The bed was also super comfortable, though perhaps not to everyone’s liking as the mattress was quite hard (which I love). The only real drawback to our stay is just how far away from everything the hotel is (and maybe also the very dim lighting in the room, as others have commented). That being said, it’s a very local area and a great opportunity to explore away from the tourist sites. As we were to depart the Ivory Coast in a few days and needed Covid tests, staff were very generous in printing out documentation for us upon check out (thank you again!). We’d definitely stay again :)