Hotel Abidjan dengan Spa

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay

Excellent service by front desk staff when checking in/out. Especially Stephie & Mauthy. Good meals at Le Brasserie. Room service was excellent. Conference facilities were excellent. Front desk staff helped with taxis. I would recommend Sofitel Abidjan to other friends and colleagues.

We organised an event in March 2023 and while the staff were great and supportive - we are still waiting (after more than a year) for a refund for one our partners due to an error. Promises were made and then no response despite multiple attempts, calls are ignored.. real shame.

Very good Hotel, even it can be classed 4*+, just I didn't like that we should pay always in advance for restauration, it can be managed at the checkout as other hotels

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Terletak di Abidjan, Kafolo Lagoon berada di kawasan hiburan, dalam lingkungan 15 minit memandu dari Doraville dan Akademi Polis Kebangsaan Ivory Coast. Hotel ini berada 15.3 km dari Marché de Cocody dan 18.4 km dari Musée National.Manjakan diri anda dengan urut di tapak atau berseronoklah dengan kemudahan rekreasi seperti pantai persendirian. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma dan tempat berkelah.Dapatkan santapan anda di restoran di hotel, yang menghidangkan makan tengah hari dan makan malam, atau dapatkan snek di salah sebuah daripada kedai kopi atau kafe. Sarapan Eropah percuma disajikan pada setiap hari dari 8:00 hingga 10:00.Hotel ini mempunyai 45 bilik mesyuarat yang tersedia untuk acara. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 6 bilik tamu yang dihias secara berasingan serta menampilkan peti sejuk dan televisyen skrin rata. Bilik anda disediakan dengan sebuah katil Select Comfort. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.

The hotel offers a complimentary shuttle from the airport, and they reportedly have staff waiting for you with a hotel sign after customs. My travel agent had informed the hotel of my arrival, but when I exited customs, no-one was there. After a 16-minute wait and some phone calls, the driver arrived. Traffic in Abidjan can be heavy, it took us about 45 minutes to reach the hotel Check-in was quick and friendly, and the receptionist spoke some English although to my surprise many other staff members did not; there was a constant language barrier. However, in the restaurant, they always had someone there who knew English well enough. My room on the 10th floor was rather small for a five-star. The bed was comfortable and there were sockets by the bed, and in addition, there was a coffee table, an armchair, a desk, a fridge, a safe and a 0.5 L water bottle in the room. A/C worked well. Overlapping curtains helped keep the light out in the morning. The room was recently renovated, in very good condition and felt fresh and clean. Wifi was free, unlimited, easy to use, fast and reliable. The bathroom came with an overhead as well as a hand-held shower, no bathtub. The shower worked nicely the first night, with ample hot water and great water pressure. However, for the next 55 hours, the hotel experienced immense trouble with their water system, and all I could get for two whole days was cold water and an awful water pressure. Taking a shower was almost impossible. First, they promised to fix it by 10 am, then noon, then 5 pm, then 10 pm and after that there were no promises anymore, and no compensation offered, either. I requested complimentary breakfast, which I got on two mornings. In the end, the problem was fixed after 55 hours. Amenities in the bathroom included slippers and a bathrobe as well as single-use shampoo, shower gel, body lotion and a bar of soap. No conditioner. I appreciate the single-use items as I don't find the wall-mounted containers – that so many hotels nowadays use in order to save money – hygienic. In addition, there was a shoeshining sponge, much needed in dusty Abidjan. Breakfast was served in the ground floor restaurant from 6:30 to 10. The buffet cost 16 000 CFA, which is a lot, but by African standards, the buffet was very good and items such as cheeses and ham were of high quality. There were several hot items as well as an egg station with omelettes served to the table. Cold items included all the basics as well as several types of salads and some Arabian items. I did not have dinner in the restaurant, but ordered room service a couple of times. The food came quickly and was of high quality. By Western standards, prices are fair even if they are very high for locals. There is a small swimming pool with surprisingly cool water on the mezzanine floor, open all day. The hotel is located in the Plateau business district, two blocks north of the most central area. I found the location good, and reaching other neighbo

Terletak di Abidjan (Cocody), FM HOTELS berada dalam lingkungan 5 minit memandu Doraville dan Zoo Abidjan. Hotel ini berada 4 km dari Akademi Polis Kebangsaan Ivory Coast dan 7.3 km dari Marché de Cocody.Nikmati juadah di restoran atau senek di salah sebuah daripada kedai kopi atau kafe di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 128 bilik tamu. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja, manakala pengemasan disediakan setiap hari.

Sonia from the reception was very helpful and I loved all the assistance I got from her especially since she could speak English well. Everyone else was also really nice even though they couldn’t understand my English very well. In all, I loved my experience

Terletak di Abidjan (Cocody), La Maison Palmier, a Member of Design Hotels berada dalam lingkungan 5 minit memandu Zoo Abidjan dan Akademi Polis Kebangsaan Ivory Coast. Hotel mewah ini berada 3.8 km dari Doraville dan 5.6 km dari Marché de Cocody.Belai diri anda dengan urut, rawatan badan dan rawatan muka. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma dan bantuan pelancongan/tiket.Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu La Maison Palmier, a Member of Design Hotels, atau singgah di bar/deli snek. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik dari lapangan terbang ke hotel disediakan percuma (tersedia 24 jam).Selesakan diri anda di salah satu daripada 72 bilik tamu yang menampilkan bar mini dan TV Pintar. Katil tilam berlapik anda disediakan dengan cadar kapas Mesir. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma.