Hanzo Hattori
7 Februari 2025
I recently stayed at AUHotel - Zayed International Airport, and while I truly appreciate the convenience of having a hotel right within the airport transit area, there are some significant areas for improvement that would greatly enhance the guest experience.
The location is undeniably practical for travelers, but attention to detail in maintaining the rooms is crucial. Basic aspects such as room cleanliness, refreshed air, and clean towels should always be prioritized. Unfortunately, these elements seemed lacking during my stay. Additionally, the sink in my room was not functioning properly, which was an inconvenience.
Given that there are no windows in the rooms, the hotel management could consider installing air purifiers or breezers to ensure a fresher atmosphere. Better sound isolation would also be beneficial, as external noise was quite noticeable and made it difficult to rest. Another issue was the in-room phone with a large, bright display—it was disruptive and made falling asleep more challenging. A simple dimmer or an option to turn it off would be a great improvement.
Overall, this hotel has the potential to be an excellent option for transit passengers, but these small yet impactful improvements are needed to truly elevate the guest experience. With more attention to these details, it could become a top choice for travelers seeking comfort during layovers.
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