Grand Millennium Al Wahda Hotel and Executive Apartments Abu Dhabi

Ia bagus, bilik bersih dan selesa.. kakitangan juga mesra dan mudah didekati..

Siapa yang bekerja di penerimaan meminta saya deposit 200dhs yang bukan berdasarkan polisi apabila saya memaklumkan kepadanya bahawa saya tidak akan membayar, dan saya memaklumkan kepadanya bahawa saya memerlukan bilik tidak merokok, TETAPI dia memberi saya bilik merokok dan saya memanggil ke penerimaan untuk menukar bilik saya , tetapi abaikan permintaan saya dan maklumkan kepada saya jika anda mahu bilik lain, anda perlu pergi ke kaunter penerimaan tetamu dan menukar bilik anda. Ok, saya tahu itu tetapi lebih profesional jika anda menghantar kepada saya kad baru tanpa kembali lagi ke kaunter penerimaan apabila itu adalah kesilapan anda!!!!

Everything seemed to me impeccable, a management that managed to keep up with everything that is new in the field. Polite and well-trained staff, a well-varied and satisfying menu for all tastes. Everything is superlative! So yes hotel!!!

1. Breakfast is forgettable; I even went out to source for my own breakfast. People are fighting for omelette at the egg stations - and your eggs will go missing if you do not stay and wait (and jostle for your position at the same time) 2. At breakfast service, your chairs will go missing in a jiffy. You probably have to eat like Shaolin monks - standing on a stance 3. Bathroom sink is stuck, water just refused to be drained

Had a bad start (due to flight rescheduled and hotel didn’t allow to amend / push date by a day). They decide it will no show, even though I have airline documents to support. full Paid and didn’t allow to recourse at all. We called hotel earlier thrice but time difference stating the reservation office open later hours. Total disappointment. I took it with stride and do another booking at same hotel for 2 nights. It was extreme costly. Nevertheless, book 2 days (later) in this new booking for exhibition. They got me upgraded into a one room apartment style. Hotel location is good with Mall -link at level 3. The roof top pool was small and open air (good to have sun UV), but i prefer under shade. Pool life guard was friendly and constant at watch with kids playing there. Breakfast was excellent and wife enjoyed. Given much choice hotels and this bad experiencing, sadly will not stay here again. I giving this better rating due to staffs which they did well. Just poor manager who could have dealt better with customer relationship.

Exceeded our expectation as we got a free upgrade, from converge to door boy they have all been polite to us. Buffet breakfast can be added on but was very average. Would definitely stay again

If you want a place that is great location wise with great staff, a fun pool and good food, then this place is great.

The location is at the center of the city and there is a big shopping mall nearby. Many fast food restaurant if you are not ok with the local food. Hotel staff is friendly and breakfast is very nice.

Great