Hotel 5 Bintang Terbaik di Abu Dhabi

We stayed in the Conrad Etihad Towers for 3 nights. The room layout including bathroom and especially the bed are all very comfortable. Even though the hotel is already 12 years old, the room looked like new and the lobby is one of the biggest and most beautiful I have ever seen. Amenities like water, tea & coffee are well stocked. The staff of reception, housekeeping and the F&B dept are very well trained, friendly and professional. The high service level gives you a welcoming feeling. Our overall experience was very good, but some improvement should be done on the beach side/bar staff. - A lot of sun umbrellas are broken, but still on the beach which makes it difficult to find a working one. - The towels could do with a replacement. - The staff on the beach side is not pro active and hard to find (they must have a good hiding place somewhere). You have to do everything yourself. - Tonight we were looking forward to a relaxing drink at the beach bar, but when we arrived at 07.40 PM the bar tender told us the bar was closed and we had to go to the Vakava restaurant for a drink, which we didn’t want as we were not dressed for the occasion. When I shared my understanding that the bar opening times was at least until 8 PM, he was so kind to poor us a drink. We noticed other people got chips and nuts, but 3 nights in a row there were only olives for us. - It looks like there is lack of management on the beach side. - The beach area is not well cleaned, because we saw a lot of cigarette butts and plastic garbage. We would like to thank the rest of the staff for the pleasant stay!

Actually I think to leave the bad feedback for this hotel because of some things, I was expecting from this hotel, when I came with my mom i suddenly felt like the hotel doesn’t match with pictures in reality of this hotel and I was trying to cancel my booking but the trip come had some policy and the guy in reception was so polite and professional he change my room with very nice room with balcony face to the beach, my mom love that room and I change my mind. When we start to leave for few days I realize that it’s really nice hotel, people are polite and very respectful, always smiling and trying their best, the buffet was excellent, thank you chef for cooking delicious meal and we love that, we enjoyed a lot with my mom, breakfast amazing very fresh food and clean!!!! The room was very clean and the workers were very friendly and polite especially Mohammed was cleaning my room 514 he very friendly and so respectful with shining eyes!!!! My Mom love that place we enjoyed a lot and security was helpful and respectful!!!! Thank you guys we enjoyed a lot!!!! I would love to come back again maybe next time🥰特别感谢您们！服务特别棒！下次再来！

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كل الشكر و التقدير لموظف الاستقبال السيد / السادات الذي قام باستلام حجزي و حال المشكلة التي تسبب فيها موظف الاستقبال اخر عن تسجيل الدخول. نحن مجموعة عوائل و لدينا  14 غرفة و قد طلبت من الفندق قبل اسبوع من موعد الوصول بالتنسيق لجعل الغرف كلها بنفس الطابق و عند وصولي للموظف لتسجيل الدخول ابلغني الموظف / (ط) بان جميع الغرف بطابق واحد و فيما بعد بدء بتوزيع الغرف على عدة طوابق و جلسنا ما يقارب الساعة و نص بجدال مع الموظف و المحاولة بجعل الغرف بطابق واخد ولكن بسبب ادائه  البطيئ جدا كانت احد صعوبات بجعل الغرف بنفس الطابق. عندها حضر السيد /  سادات و بدون اي مبالغة قام بحل المشكلة في ظرف 20 دقيقة و جعل الغرف (14 غرفة) كلها بطابق واحد. كل الشكر مرة اخرى للسيد / سادات و هذا ان يدل فيدل بان الرجل متمكن و يعرف مهامه الوظيفية بشكل صحيح و كيف يتعامل مع النزلاء و يلبي رغبة النزلاء و يسعى لتوفير اقامة سعيدة للنزلاء. فيما يخص الموظف الاستقبال الاخر اتمنى من ادارة الفندق تكثيف من برامج تاهيل لموظفيها في كيفية التعامل مع النزلاء و سرعة الاستجابة و حل المشاكل و العمل على توفير اقامة سعيدة للنزلاء. الى السيد / سادات جميع افراد الاسرة يشكرونك على توفيرك الاقامة سعيدة لهم.

أروع وأجمل اقامة في فندق المها أرجان روتانا ابوظبي واخص بالشكر الجزيل السيد مارك حنا على إدارته المميزه والناجحة بكل المقاييس لك مني ومن والدي جزيل الشكر والعرفان السيد مارك وسنعود قريبا انشالله للاقامه في فندق المها أرجان روتانا واشكر السيد عبد الرجمن محمد والسيد علي من قسم الاستقبال على تعاملهم الرائع وتفانيهم بالعمل واشكر كل موظفين الاستقبال وجميع الموظفين في جميع أقسام فندق المها ارجان روتانا اتمنى لكم التقدم والنجاح باستمرار Family Sabra Tawfeeq &Huda

I like the location, we had a rental car so it was quite easy to get to major attractions. The swimming pool was excellent. Hotel staff were a bit distant meaning not pro actively acknowledge your presence with a smile or a nod. We asked the concierge to break a US$5 bill into US$1 so we can tip the valet and house keeping but got refused. The reply was they don't provide such service and exchange it to AED is not worth it. Also there is no need to tip them. We were kind of unhappy with this as the valet and housekeeping make minimum wages and do except tips.

الفندق رائع جدًا والعالمين جميعهم لطفاء خاصةً العامل ( مزمل ) جدًا لطيف وبشوش و خدوم قدم لنا خدمة رائعة جدًا . كل الشكر لادارة الفندق ، الاسعار مناسبة ، تمنيت لو هناك تنوع بالافطار حيث الافطار بسيط و سأكرر الزيارة ان شاءالله قريبًا ، أحببت أبو ظبي جدًا و الفندق كذلك .

Customer service is friendly but the valet service is very cumbersome. They don’t allow you to park your vehicle by yourselves. The hotel suite is facing seas view. I would suggest the management to consider undergo renovation to make it modern feel. Visited museum while staying in Abu Dubai

My wife and I stayed here for our wedding. We have a great experience staying here. Ms. Ednalyn of the reception was very accomodating and shes all about great customer service and makes good rapport with guests. I highly commend her. Thank you Royal Rose Hotel!

Это лучший отель, в котором я когда-либо останавливалась! Начиная от сервиса, заканчивая едой и удобством всего! Номер у нас был с шикарным видом на море на 38 этаже. Даже тапочки были приготовлены около кровати)) Очень вкусные и разнообразные завтраки, чего там только не было! Советую даже для искушенных путешественников)