Hotel 5 Bintang di Ohio, Amerika Syarikat

這家讓我有非常想說幾句的衝動，目的是為了讓大家避坑。 感覺酒店把錢都花在大廳了，我連衛生間都不想拍了，太小了，請原諒我們這些普通人搞不懂設計的理念和目的。 給了我們一間跟隔壁可以連通的房間，我們打開這邊的門，確定隔壁房間是關着的，要是萬一就尷尬了！ 18XX的價格，卻連500ml的瓶裝水都還要另外收費2刀，我不配，幸好自帶了水，放在一起合個影，紀念一下踩雷！ 不過讓人安慰的是對麪的牛排館Eddie Merlot's值得嘗試，牛排和其它餐點的口感真是絕了！

We were mostly very pleased with our 7 night stay. From the moment we drove up we could tell this was a great properly. The gentlemen who helped us instilled the utmost confidence that our car would be taken care of property. Check-in went smoothly and baggage handling (by one of the men out front) also great. We had a lovely suite. We requested that the comforter be removed and replaced with blankets. The housekeeper came immediately and took care of this request. We were not pleased that robes and slippers were not provided and even more displeased that no turndown was available either. At $1,000 a night this should not happen. A bigger issue was the lack of proper housekeeping. I have never seen so much dust in a room. I put a pair of black slacks on the vanity stool and they were covered in thick dust. I then looked around and found almost every other surface was laden with dust as well. Although we had service every day, the drape was left hanging off the rod, shower and fixtures left uncleaned and drinking glasses were not replaced. A lamp that didn't work was ignored even though we put the plug up on the table to show them. The pillowcases were not tucked on the pillows correctly. With no pillow protectors you could see the not great looking pillows. Also, not happy with the large bottles of shampoo, body wash etc., they seem to have done away with the small bottles that are easier to use in the shower where there is limited space. Also, a card on the counter telling you these bottles are for use while you are at the hotel. I inquired at the front desk, they said they are $50.00 each if you remove them. They also said the small bottles are no longer available. After using them, I have to say they weren't that great. Additionally, a shaving shelf would be great in the shower for the ladies. At breakfast one morning I went to the front desk to tell them about the abundance of dust. A lovely manager, Michelle Thomas was very nice. She immediately comped one of our nights and said she would address this with housekeeping. This is a lovely hotel. Staff, valet, front desk, restaurant are very nice. We would not hesitate to stay there again. It's a shame to see it improperly cared for. I will review Turn restaurant separately. It was a highlight.

這家讓我有非常想說幾句的衝動，目的是為了讓大家避坑。 感覺酒店把錢都花在大廳了，我連衛生間都不想拍了，太小了，請原諒我們這些普通人搞不懂設計的理念和目的。 給了我們一間跟隔壁可以連通的房間，我們打開這邊的門，確定隔壁房間是關着的，要是萬一就尷尬了！ 18XX的價格，卻連500ml的瓶裝水都還要另外收費2刀，我不配，幸好自帶了水，放在一起合個影，紀念一下踩雷！ 不過讓人安慰的是對麪的牛排館Eddie Merlot's值得嘗試，牛排和其它餐點的口感真是絕了！

這家讓我有非常想說幾句的衝動，目的是為了讓大家避坑。 感覺酒店把錢都花在大廳了，我連衛生間都不想拍了，太小了，請原諒我們這些普通人搞不懂設計的理念和目的。 給了我們一間跟隔壁可以連通的房間，我們打開這邊的門，確定隔壁房間是關着的，要是萬一就尷尬了！ 18XX的價格，卻連500ml的瓶裝水都還要另外收費2刀，我不配，幸好自帶了水，放在一起合個影，紀念一下踩雷！ 不過讓人安慰的是對麪的牛排館Eddie Merlot's值得嘗試，牛排和其它餐點的口感真是絕了！

這家讓我有非常想說幾句的衝動，目的是為了讓大家避坑。 感覺酒店把錢都花在大廳了，我連衛生間都不想拍了，太小了，請原諒我們這些普通人搞不懂設計的理念和目的。 給了我們一間跟隔壁可以連通的房間，我們打開這邊的門，確定隔壁房間是關着的，要是萬一就尷尬了！ 18XX的價格，卻連500ml的瓶裝水都還要另外收費2刀，我不配，幸好自帶了水，放在一起合個影，紀念一下踩雷！ 不過讓人安慰的是對麪的牛排館Eddie Merlot's值得嘗試，牛排和其它餐點的口感真是絕了！