Hotel berhampiran URGANKIRAN, Adana

Very nice hotel with big and clean rooms, the hotel has good food to offer you during your stay and it is very close to the airport, the personel are friendly and willing to help you all the way during your stay there!

Sık yaptığım iş seyahatlerimde her şeyi ile ilk ve tek tercihim. Adana’nın en hareketli ve merkezi yerinde, hem otel personelinin güleryüzü ve verdiği güven hem de lokasyonu itibari ile otelin içinde de dışında da güvenle tek bir kadın olarak konaklamanızı yapabiliyorsunuz. Canınız sıkılsa alışverişten tutun da her türlü yeme içme alternatifine yürüyerek ulaşıyorsunuz. Hiçbir iş seyahatinde bu kadar rahat ve özgür hissetmiyorum kendimi . Kahvaltıyı otelin girişindeki Big Chefs de açık büfe olarak yapıyorsunuz , gayet çeşitli ve her zamanki Hilton kalitesinde. Tüm çalışanlar gibi restaurantta da, tree barda da herkes işini harika bir şekilde, güleryüzle, saygıyla yapıyor. Otelin yeri, standart konforu, şıklığı, temizliği ve çalışanları sayesinde evimdeymiş gibi rahatım. Herkese teşekkürler…

Otel genel olarak iyi. 6 yasindaki cocugunuz icin ek yatak talep etmiştik ucretsiz bir sekilde temin ettiler.Klimasi beklentimden iyiydi. Çalışanları güleryüzlü ve kibar.Kahvaltisi da iyiydi. Bir puani temiz olmayisindan kırdım.Perdeler kirliydi ve etrafta toz vardı. cekmeceden de kullanilmis kulak pamuğu çıktı. Temizlige biraz daha dikkat edilmesini öneriyorum.

Odalarda sıcak içecek için ısıtıcı olsa daha iyi olabilirdi.

Great price for a clean room! Only negative is that i asked the front desk to send a post card, and they refused. It was my last day, and I was trying to catch a flight and hoped they could help me out but seems like they couldn't.

Esimle bir geceligine konakladik. Servis ve Kahvalti cok güzel. Odalari ve Otelin kendisi temiz ve bakimli Odanin Klima Adana sicaginda kurtaricimiz oldu.! Tavsiye ederim. Her türlü isteklerimizde Reception daki arkadaslar yardimci oldulwr

不愧是五星級酒店，什麼都很齊全 設施：健身房，SPA，游泳池一應俱全 衛生：衛生真的是一塵不染，無論那邊都沒有灰，玻璃杯擦的沒有任何瑕疵 環境：房間很大，乾濕分離，視野很不錯，床太大了，有專門的衣帽間 服務：服務很不錯，我有東西要寄出，立刻幫忙解決問題

I booked my room at Riva Resatbey Hotel through Agoda and asked for airport pickup, since I arrived at Adana from Istanbul at 2:40 and I didn’t want to have the trouble with cash money for the taxi – but the hotel didn’t arrange the pickup, hence after waiting for more than half an hour outside the airport, I finally got a taxi to the hotel. I informed the driver about my lack of money and that the hotel would have to pay him and he was fine with that. After arriving at the hotel, it took a lot of persuasion to get the staff in the reception to pay him, but finally one of the men gave me 200 TRY to pay for the taxi – but it ended being a private deal and not done by the hotel – which failed at picking me up. I later withdrew cash and paid him back. The room – 112 – had several flaws which should not be something that the guest had to worry about. Here is my list: • The floor in the shower was slippery – very slippery – just waiting for someone to fall and get badly hurt. • The showerhead was stuffed with limestone, regularly cleaning should be done for the comfort of the guests – I did the cleaning myself – at least the head got rubber jets that are easy to rub clean. • The toilet brush was dirty and broken – buy some really cheap ones you can easily and cheaply replace – not these ‘sophisticated’ expensive ones. • The caulking work in the shower was a butchered job, get proper people to do a good job, it looked only half-baked. • The safe in the wardrobe didn’t work as the mixed-brand batteries had ‘sweated’ their guts out and destroyed the electronics. Buy good quality, change all at the same time and use the same brand, so you don’t destroy your investment – the safe itself. • They put up another safe, but as it was not attached to the shelf, it meant that you could just take the entire safe under your arm and walk away with it. • The curtain rails were not fitted with proper stops, so when I let the morning light in, the curtains in the left side dropped to the floor. The maintenance team ‘fixed’ it with stuffing paper into the rail ends! Do proper repairs – or keep suffering for continuous bad fixes, as you do now. • The double doors could not close, the locking handle on the left side was locked, but the door could slide open – the same with the right side which did not have a locking mechanism. Due to being unlocked, the street noise came in through the gaps. The location of the hotel is fine, and the cleanliness was also fine. The staff was not overly diligent, but all in all very OK and polite. The breakfast was with a good selection of food, something for all. For the price, the hotel must do a better job keeping the rooms in perfect order, this is not a low-priced hotel. For that reason, I will not recommend this hotel. For all other reasons, I will recommend the place.