Hotel berhampiran Jervois Street Reserve, Adelaide

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.

The location of the hotel was perfect the cleanliness was absolutely beautiful and super clean. But unfortunately one of the worse experience from the staff members specially the night shift manager were one of the rudest person and disrespect I have ever seen in my life. So unfortunately when you book a hotel for holiday, business or and vocation with friends doesn’t matter how good the location is how clean it is and how beautiful or luxury it is. But if the staff member is rude and disrespect then it ruin the whole things and I don’t think anyone would ever want to go there anymore. So because of the I have to give 2 stars.

We are still waiting for a call back with regards to a lost white soft toy which housekeeping has mistakenly removed while changing the beddings. That soft toy has sentimental values to my son and it’s traveled everywhere with him. We have been told we’ll receive a call and it will be posted back but no news yet. It has been 3 weeks since we left.

Ibis Adelaide was a great location that was central to shops, groceries, transit, restaurants and cool sites. The hotel was clean and tidy. The room was bright. The air conditioning/heating feature was pleasant. Having a big screen tv in the room was nice for relaxing after a long day of site seeing. I will be sure to stay at Ibis hotels for my future travels

Well reviewed hotel, which we found disappointing. Firstly, on arrival (we arrived around 11am), at check-in we were told that our room wasn't ready so the receptionist after reminding us that check-in was at 3pm, stored away our luggage and promised to text us when the room was ready, we went for a walk, after having lunch, about 2.5 hours later, we went back and the room still wasn't ready, after an hours waiting in the reception area and watching guests checking in without any problem my wife (again) asked when our room was ready, her reply was that the room had been ready for some time and she thought that we were relaxing, so she didn't want to disturb us ( no text either) - really! Our stay was bed with breakfast, breakfast menu we thought was prescriptive, we had a choice of tea/coffee or orange juice couldn't have both as it was extra, throughout the breakfasts, chef found it impossible to fry an egg without charring it. The pool which is shown in the picture is small, get your fitness bunny in and that's it, then again we found it filthy, looking on the side wall there was a 2” (50mm) black, thick tide mark all around the inside of the pool and 'bits' on the floor so it seems cleanliness isn't top of the list, which comes to our room, nice sized and comfortable, but why the cleaner couldn't clean our room when he was either next door or the room facing was puzzling even though we put our tag on our door. A thing we found with regard to the reviews of this hotel I found that quite a few of these were people from Adelaide who not only gave this hotel 5 stars, but only ever did one review - hmm? The hotel is situated about a 10/15 minute walk from the centre of town and appeared to be a popular place to stay amongst the business fraternity

The attention to detail was shown from when were greeted when we got out of the car and taken to reception.The location of the hotel was convenient to get to our business calls as well as walking distance to shops and restaurants.My only disappointment was the club access which l felt was not up to the Pullman standards we have experienced at other Pullman hotels. I would still recommend this hotel when staying in Adelaide.

Lovely, clean apartment, excellent location for walking around Adelaide CBD. I stayed here for 4 nights with my partner and 4 year old, we had a 2 bedroom apartment. Excellent value. The apartment was very clean, has a kitchen containing most things you would need, although we didn't actually cook any meals, just used plates etc for serving take away, so can't comment on the cooking equipment. Full size fridge, plus a dishwasher, washing machine and dryer, and hair dryer meant the apartment was very well equipped overall. The Tv is a smart TV so we could use abc kids for our 4 year old and presumably you could log in to your own streaming services. The only thing to take note of is that the desk is only manned during business hours and there is no check in option after 9pm, I didn't realise this (my fault for not checking), so we had to book a cheap hotel near the airport for our first night as we flew in after 10pm. We checked in around 9am the next day. It's a short walk to Rundle Mall so you have lots of eating and shopping very close by. Parking available in secure carpark $25 per night, but do make sure you book ahead as there are limited spaces.

Was told that upon arrival i would only have to pay a $1 deposit hold on my card. Yet when checking in i was actually charged a $50 deposit. Which was apparently released back to me the same day i checked out. Its now the 7th day since i stayed there and i still havent received my $50 back. I know its only $50 but its annoying when your on a tight budget and you were told it was only going to be $1 charge ... not $50

Excellent caravan park close to the heart of Adelaide. You can pretty much walk wherever you want and public transport is close by too. We visited many restaurants in the area plus the zoo and other landmarks. Very comfortable cabin and facilities at the park. Highly recommend.

Have stayed in Adelaide many times for both business and holiday, and this hotel now will be my first choice. Great rooms and facilities, views, location, parking . Hotel restaurants are the best and great staff who are all friendly and go out of their way to help. You just dont get all that these days. Well done to all.