Hotel berhampiran Roy Amer Reserve, Adelaide

My parents and I booked for lunch. Two of us had the lamb shoulder and the other had Mulloway. 10/10 for all mains and empty plates sent back to the kitchen. Desserts were ordered - two of us had the expression parfait - a delicious combo of treacle tart and coffee parfait with delicious inclusions such as crisp honeycomb. The third member of the party fancied the ice cream and strawberry sauce enjoyed by the youngster on the neighboring table and the kitchen were happy to oblige. Service friendly and efficient, and the bar person made and excellent gin and tonic to highlight a SA Gin for this Victorian. All in all the best hotel meal I have had in Adelaide for many years and I will come back on other trips.

Well reviewed hotel, which we found disappointing. Firstly, on arrival (we arrived around 11am), at check-in we were told that our room wasn't ready so the receptionist after reminding us that check-in was at 3pm, stored away our luggage and promised to text us when the room was ready, we went for a walk, after having lunch, about 2.5 hours later, we went back and the room still wasn't ready, after an hours waiting in the reception area and watching guests checking in without any problem my wife (again) asked when our room was ready, her reply was that the room had been ready for some time and she thought that we were relaxing, so she didn't want to disturb us ( no text either) - really! Our stay was bed with breakfast, breakfast menu we thought was prescriptive, we had a choice of tea/coffee or orange juice couldn't have both as it was extra, throughout the breakfasts, chef found it impossible to fry an egg without charring it. The pool which is shown in the picture is small, get your fitness bunny in and that's it, then again we found it filthy, looking on the side wall there was a 2” (50mm) black, thick tide mark all around the inside of the pool and 'bits' on the floor so it seems cleanliness isn't top of the list, which comes to our room, nice sized and comfortable, but why the cleaner couldn't clean our room when he was either next door or the room facing was puzzling even though we put our tag on our door. A thing we found with regard to the reviews of this hotel I found that quite a few of these were people from Adelaide who not only gave this hotel 5 stars, but only ever did one review - hmm? The hotel is situated about a 10/15 minute walk from the centre of town and appeared to be a popular place to stay amongst the business fraternity

We are still waiting for a call back with regards to a lost white soft toy which housekeeping has mistakenly removed while changing the beddings. That soft toy has sentimental values to my son and it’s traveled everywhere with him. We have been told we’ll receive a call and it will be posted back but no news yet. It has been 3 weeks since we left.

I would highly recommend this place to anyone wanting to be close to the city and without too much noise. The queen room I had was fabulous! The shower and bathroom products were particularly divine. The breakfast facilities are wonderful too!! I would stay here again 🤩

Excellent location, easy walking distance to amenities and public transport. Had to log into our own Prime and Netflix as it wasn't available on our TV. The bathroom was clean but quite tired, with a cracked sink and a fixed showerhead. Despite it being a queen room, there was ever only one set of cutlery provided. Having said that, we still appreciated our stay and would say that it was good value for money.

We enjoyed our stay at the Hilton Adelaide. Very convenient location and great view

The Service was good. As the washroom areas were common they were kept clean and Hygienic. The staff is friendly as well. Overall My stay was good and comfortable.

設施：還不錯吧 中規中矩 衞生：還不錯 環境：可以的 服務：還行 不是24小時前台一定要注意check in的最晚時間。都還可以。沒什麼硬傷。價格也還算合理。

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.