Pengguna Tetamu
2 Mei 2024
My wife and I returned to CA yesterday, having checked out from SUMAQ the day before, and I wanted to write this review while our stay is fresh in my mind. Aguas Calientes is an amazing little town at the base of Machu Picchu and SUMAQ has got to be the best hotel in town. Before our stay began we were already treated with friendliness, graciousness, and hospitality. Jean Pierre there was super friendly and attentive and arranged for a personal tour with a guide and shaman to Machu Picchu for my wife and I (which was amazing!). He also arranged for our travel from and to Ollantaytambo. I wish I knew the names of all employees there because they are all so wonderful, but the only other name I got was Faustino in the restaurant who was also wonderful. The lobby and bar are immediately impressive as soon as you walk in from the street. Check in was quick and we were shortly in our room. Our room was large and beautiful and, despite being right on the road, was quiet from road noise; vehicles don't really travel there at night, but you will hear them during the daytime. The sound of the Urubamba River was exceptional, right across the road, and very soothing. There is a hotel at the top of the mountain and right next to Machu Picchu but we were so glad to have stayed at SUMAQ. It offers you so much more flexibility, the absence of tourists up there, and so close to the markets, restaurants, square, and train station. It has a beautiful view of the river and mountains, and a short walk down the road from the hotel will give you views of Machu Picchu up on the mountain. The food and service were all top-notch and we would not hesitate to stay at this wonderful hotel again and again.
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