Hafnarstræti Hostel

Quite a novel experience staying in a capsule and loved the privacy and USB ports and universal socket. No snoring noises though the plastic doors create a din whenever someone slides it open and close. Not sure if the bathrooms were in use or barred from use but a few seem to be perpetually locked. Shower stall may be a little tight and no rack such that toiletries can only be placed outside the shower stall. Nice kitchen. All dishes to be washed and placed in dish washer for disinfection. Only grief was no hair dryer. ISK 1000 to rent a towel seemed exorbitant but not uncommon in Iceland.

1star is too much!!!! I am absolutely appalled by the way I was treated by thi Hostel. My stay was disgusting, and their response to my legitimate complaint was nothing short of gaslighting. Upon checking into my room, I found dark hairs in my bed – an obvious sign of poor hygiene. I have bleach blonde hair, so it was impossible that the hair was mine. I took photos of this disgusting scene and immediately contacted the hostel, expecting them to resolve the situation and issue a refund. Instead, they have refused to acknowledge their fault, claiming there was no hair, despite the photographic proof I provided. Their blatant disregard for cleanliness and complete failure to take responsibility is shocking and unprofessional. What’s even worse is that a staff member opened by pod without knocking, using a key card, completely violating my privacy. This is not just unprofessional but unacceptable behavior for any accommodation. Rather than handling my complaint properly, they have chosen to gaslight me, refuse my refund, and ignore the very clear evidence. As someone who works in tourism, I know how guests should be treated, and this hostel fails in every possible way. I will be attaching the photos I took to this review so everyone can see the evidence of the disgusting conditions I experienced. Stay far away from this hostel if you value cleanliness, professionalism, and your personal privacy. There are far better options than wasting your money here.

The code I was sent to enter the hostel didn't work, causing a late night panic. The pods are fairly comfortable although the mattress was thin and my feet touched the bottom as a 5ft 9in woman. It really didn't have a hostel vibe - lots of families and older folks with no social environment. The backpackers hostel across the street was much more happening when I peaked my head in. The pods are plastic and will transmit sounds from surrounding pods easily so bring earplugs. The kitchen was nice and bathroom/showers were plentiful.