Golden Beach Bodrum by Jura - All Inclusive

Konum iyi, yemekler orta derece, oda temizliği yetersiz ve bakımı yetersiz. Ancak keyifli bir otel

酒店的位置很不錯，在海邊隔着一條馬路，適合自駕遊，酒店有兩個泳池，水比較深，孩子不會游泳都要帶泳圈，一價全包餐品還能滿足中國胃，如果帶孩子，我們八歲是免費入住和用餐的，酒店每天都有活動。唯一不好的是房間安排的很差，對着一個大工地，啥風景都沒有。用餐服務員顏值都很高，但是蒼蠅很多

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Me and my family are extremely upset regarding the holiday we booked with Thomas cook.  We booked 7 nights at the Golden beach resort and spa and could not believe what we arrived to.  The hotel was absolutely disgusting and disappointing. We made Thomas cool aware of this the first day we arrived. We had to change rooms three times and eventually after two and half days of contacting Thomas Cook via what's app we moved hotels.  The hotel had no wifi (this was advertised as being available when we booked) due to having no wifi we found it extremely hard to contact Thomas Cook when we eventually got connected to a hotel staffs hot spot on their personal phone we managed to contact Thomas Cook, my partner spent at least 10 hours in the reception trying to message Thomas cook, who only advised us for the first night and try resolve the situation the next day. We had to move rooms three times. After sending Thomas Cook pictures of how bad the hotel was, we finally got moved this took two and a half days away from our holiday. What you have advertised on your website is not what we arrived to.  The rooms were dirty, my daughters mattress was black in the 3rd room we had.  She was given a fold out chair as a bed with no pillow or blanket in the first two rooms.  The shower had no door resulting to the bathroom floor flooding, making itextremely slippery, and was so dirty, covered in black mould.  The private beach attached to the hotel, was filthy covered in broken glass, the water was littered with rubbish, the dirty sand, and drains in the ground were not covered appropriately.  The first two rooms had no working fridge and in the third room the fridge was smelly and could not be used. No kettle in any of the rooms or hangers for the wardrobe. The safe was broken in all 3 rooms resulting in having to carry around our money and passport as we felt it unsafe the leave in the room with no safe to store it in.  Our rooms were on the third and fourth floor, the lift was broke meaning we had to carry all our luggage up and down numerous flights of stairs.  My eleven year old daughter was served a beer by the waiter when we asked for an apple juice which she drunk and spat out. My daughter spent the day in A%E when we got back to the uk she was really unwell after spending two nights at the hotel and was stuck in the room in our new hotel due to being unwell.  The food at the golden beach was awful, nothing was labled, it was a far cry from the pictures. We ate out, and had to get taxis into town to eat in restaurants, costing us money we shouldn't have had to spend.  The balcony had a bottle of urine on it, and was so small one person could just about fit on it. The chair and table in every balcony was broken and couldn't be used.  The floors on the rooms are cracked making it unsafe to walk around bare foot. The air con in every room didn’t even work. The entertainment was not child friendly or professional at all.  I do not underst

Very nice place and friendly staff 👌 the food is very good 👍 will coming back again in this hotel 🏨. Room is very good restaurant 👌 reception very friendly swimming pool very good breakfast very good location very good people very friendly

I wish i'd read the reviews. Out of the few rare holidays we have this was by far and away the worst. Apart from being dirty, dangerous and the food being a disaster, the worst part was the unwelcoming environment. They HATE the English. They were even rude to the kids when they were politely asking for drinks. Bar staff were horrendous, i didn't bother going in the end. We were all ill there at some point due to the flies. I'm not joking they are the worst staff!!!!