Hotel Al Ain dengan Bar

الفندق جميل وموقعه متميز في قلب المدينة وسعره مناسب ، وتعامل الموظفين راقي ، شكر خاص للاستاذ احمد( مصري الجنسية) في الاستقبال كان لطيفا وودودا للغاية ، وسهل لي جميع اجراءات الدخول والاقامة بقمة الحفاوة والترحيب ، وادارة الفندق دائما تتحفني بحفاوة عاليه وترحيب

My stay here was excellent. I traveled alone as a single western woman, had a safe and pleasant experience. The hotel is very clean, highly professional, the services are easy to access (cafes, restaurant, spa, pool, and gym are all top notch). The room was spacious, clean, I booked the classic executive suite with kitchen but no cooking facilities. I brought my own induction cook top and groceries, which was great. The kitchen was really big and able to accommodate big meals and small snacks. The bathroom was great, very spacious with a luxurious bathtub and separate shower stall. The best thing about the place was the customer service. I have 11 packages sent to myself from Amazon, and Yunip the concierge was gracious to hold all the packages for me until I arrived. Extra shoutout to him -- thank you! The reception service was also great, they were able to accommodate my late check out. Everything was perfect, will return again soon. Thankyou!

It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.

هيلي ريحان روتانا فندق رائع بمدينة العين وهو الفندق المفضل لدي ويتميز بموقعه القريب لمركز العين للتأهيل وخدمة الغرف به ممتازة وخدمة ممتازة وتعامل موظفي الاستقبال راقي يوجد مسبح وبجانبه كوفي شوب وصالة رياضية

passage to the mall. given a food voucher.clean and new. request was granted for extra services