Hotel berhampiran Ali Bin Talib Mosque, Al Amarat

I loved my stay at the Sheraton Oman. The staff were wonderful- they bent over backwards to help us. I had a couple minor issues with my room, and they came as soon as I informed them, and were fixed immediately. One of the housekeepers picked up the robe I’d been using when they were cleaning and when I asked for a replacement they brought 2 more! They were happy to bring me extra nespresso pods and milk a couple times too. The restaurant staff were so attentive and helpful- Tharindu, Pravda and Khalid and the chef, Krishna- they brought us out coffees and juices at breakfast and made sure I had everything I needed. They allowed my friend and I to eat off the a la carte menu at dinner instead of the iftar menu, since the other hotel restaurants were closed for Ramadan; and when we said we had to leave early at 5am for our flight they packed a lovely to-go box with pastries, fruit, coffee, juice and eggs. I personally really appreciated that the gym was open 24 hours so I could work out before breakfast, and the equipment was pretty good for a hotel gym! My only note for other travelers would be that the hotel is a little far from some of the touristy sights of Muscat. Also, there aren’t many alternative food options around the hotel. But the hotel itself has lots of great options so for us it worked out absolutely fine.

Al Falaj hotel is centrally located. Admirable hospitality from the front office and other staff. Ready to serve to your needs. Breakfast is sumptuous and caters to the needs of various nationalities. Comfortable rooms. Also provides for additional facilities like gym and pool . Reasonable rate . HIGHLY RECOMMENDED

I spend 4 nights in this hotel in the center of a capital city. There are exchanges, shops (with Omani typical sweets for example) and restaurants around the hotel. You will have nice view - you can see a Grand Sultan Mosque (especially at night). There is a terrace on the top of the hotel with a swimming pool. Hotel is really beautiful with nice interior. Rooms are clean, big and with nice furniture (like in a fairytale about princess Scheherazade). Hotel staff is very kind and professional. There is no problem they can´t solve. They can speak english very well. Food is delicious, continental breakfast and dinner a la card. I can highly recommend this hotel :)

Чисто, уютно, ново, свежо. Работает бассейн. Хороший фитнес зал. Номера комфортные. Очень простые завтраки, это скорее минус. Чтоб комфортно добираться до отеля и из него, обязательно нужна машина или такси. В пешей доступности ничего нет. Не кладут тапочки и халаты. Небольшие недочеты в уборке.

Top sauberes komfortables Hotel mit vielseitigen Frühstück, Strand in der Nähe und Autoschnellstraße

Akhil العامل اكيل ممتاز ولديه اسلوب جميل في التعامل بالاضافة انه دقيق في العمل الذي يقوم به من ناحية مستوى النظافة ممتازة و كذلك السرعة في العمل مع الاتقان اتمنى له التوفيق و المواصلة على هذا المستوى من العمل

This is nothing short of an amazing hotel and definitely worth five stars. The room was very clean, spacious and had an amazing view over the pool area and ocean. The bed was very comfortable and the bathroom had everything you'd need, including a combined shower and bathtub. There was also sufficient storage space and a built-in safe that easily fitted my 15” laptop. The breakfast buffet was awesome. A huge variety of delicious food items, eggs cooked to order, fresh juices, different types of fresh bread, all sorts of hot items, cereals, and freshly grounded speciality coffees. Plus more! It was also a true treat to sit at the poolside, while enjoying this breakfast. It made for a wonderful start of the day. Unlike many other hotels, the in-house restaurants were really good too. We tried the Italian restaurant and the Duke pub/restaurant. It was really nice to sit outside, overlooking the bay and to see the sun setting. The location of the hotel makes for breathtaking views. It is on a cliff at the end of a bay, overlooking the bay and the city of Muscat. The one thing I want to point out is that there is nothing else nearby. The hotel is in a residential area and if you'd like to go to a different restaurant, you'd need to take a taxi. Not a big deal and the hotel provides about everything you'd need, but it is something to keep in mind. Last, but certainly not least, the staff at this hotel was so super friendly and helpful. They really know what hospitality means! This is also across the board. From the reception, to the house keeping, and the breakfast staff. As well as the restaurant staff. A special recognition goes to Deepika at the front desk. She clearly remembered we'd asked something about the Duke bar and the next day she gave me an update. She was also very helpful when I had to handle some documents. A great example of excellent customer service.

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!

I am very regular guest in your hotel. Amazing facilities and all the staff is also very king and helpful. I will like to special thanks to Janhavi and Amjad from reception for their great service. Pool is very nice and gym is also nice. Will see the staff soon again

اقامه كانت جيده وكل الخدمات متاحه في الفندق الاستقبال كان جيدا من خلال قسم الاستقبال والمساعد أثناء الدخول كانت ممتازه ايضا المطعم في اللوبي كان متاح للوجبات الثلاث والطعام جيد والخدمة ايضا كانت جيده سوف نعود خلال الشهر القادم