Ulasan Azak Hotel

Worst hotel I have ever stayed. Poor customers service very rude staff. Guy at front deck was rude, he refused to give us WiFi access and parking. He was very aggressive person and seems very unhappy with us because colour of our skin. Hotel did not provide us bottle of water, there was no kettle no coffee or tea. Only good things were breakfast and dinner and staff at dining area were nice and friendly. Poor quality of pillows very small. It was waste my money on this hotel. They were changing us water bottles 30tl per bottle. Very disappointed.

Çok güzeldi çok memnun kaldık gerçekten gerek konum gerekse otel çok güzeldi tavsiye ederim

An amazing place to stay at. The staff is the best. I have never met such nice staff anywhere on my travels. They are very helpful. Location is very nice. Rooms are good. Food was okay but great value for money!! Totally recommend staying here

Aan de hand van een aantal recenties dachten we dit hotel wel te kunnen reserveren. Niet de verwachting van super de luxe, maar aan het strand, bij het centrum, met een zwembad en het eten en het personeel kwamen goed uit de bus. Wat een ellende. Zuur personeel, er kon geen goedemorgen af, verstaan zo goed als geen Engels. Alles is verouderd. Eten van slechte kwaliteit. Bij sommige schalen tijdens het ontbijt, hadden wij ondanks al 30 jaar Turkije onze vraagtekens. Weinig keuze. Veel van de vakantiegangers kwamen uit Oostblok landen. Handdoek leggen al om half vijf in de ochtend, om er dan de hele dag geen gebruik van te maken. Ruzie op de kamers, ook in de nacht. Wordt niets van gezegd. Kamers worden met de fransslag schoongemaakt, kijk vooral niet onder de bril van het toilet. Bedden op het strand moeten worden betaald, terwijl deze parasols hebben van het hotel en door de hotelgasten wordt gebruikt. De beheerder, staat meteen naast je bed en begint ondanks dat het strand geopend is van 7:00 tot 19:00 uur om 18:00 uur al parasols dicht te klappen, ook als je er nog ligt. Diverse keren gehad dat we onze drankbon al bij de "beheerder" op het strand hadden afgerekend en lag deze bon nog een keer TE betalen bij de receptie. Wij snappen niet waar dit hotel zijn sterren op deze site aan verdiend heeft. De sterren van diverse organisaties die hangen in de hal van het hotel, dateren van 2019. Wij gaan niet terug. Denken ook gezien de prijs, dat er wel wat beters te vinden is Vriendelijkheid en gastvrijheid kost niks en daarmee zou er iets meer crediet zijn gewonnen Verder staat er een kleine, redelijk agressieve nog jong jongen voor de deur van de Spa, die zich in je vastbijt en niet meer loslaat

Otelin konumu ve plajı dışında iyi olan birseyi yoktu odadaki çarşaflar yırtık pikeler lekeliydi wc siponu durmadan su kaçırıyordu tv deseniz karincasiz tek bir kanali yoktu. kısacası burdaki yorumlara güvenerek gitmistim ama eksik coktu

Ailecek kaldığımız otelin bir avantajı var en önemlisi temiz aile oteli olması denize sıfır durumda olması ve kumsal bu çok etkili özellikle çocuklu aileler için. Yemekler havuz ve balkon ayrı bir detay. Tabii ki en değerlisi konaklamamızı tarifsiz kılan emektir. Bütün personele içten teşekkür ederz

This hotel is one of our favoriet place in Alanya because directly on the cleopatra beah sea view clea rooms sure with friendly staff. evening at the pool bar spend quite evening i must say this also good breakfast and dinner. Mr ırfan is doing is job well and helping to everbody. Hopefully we can come back also this year. Greetings from Lebanon

Directly located in famous cleopatra beach of alanya, cable car to castle and damlatas cave just few meters a way from hotel also city center and night clubs in walking distance you can go everywhere by walking all nearby. Need to see also dim cave and dim river sure advice reception. We liked to stay here and spent full lovely days and activity

Very friendly staff clean rooms anddelicous foods also located on the famous clopetra beach. alanya city center shopping area just front of the hotel . you can also explore damlatas cave and castle of alanya. We will try to come back again

The hotel is decent with a great location. However, there are couple of things that should be worked on. First, the towels are not changed every day which is in my opinion mandatory for the beach hotel. We used to wash them by ourselves. Also, you have to take your shower gel, shampoo, and soap since you will get those only when you check in. Two small shampoos and soaps are definitely not enough for the trip that lasts seven days or more. WIFI is very poor and available signals are kind of confusing since they have one for each floor and area but none of them works good. The beach waiter/guardian is very unpleasent and have his own and very strange rules of selling the sun beds. For example, you come early in the morning and ask for some of the beds in the first row he tells you "No, it's reserved." Then noone appears there for the whole day or someone who is not even the quest of the hotel takes those. When you ask if you can reserve for tomorrow he says "No way!". This guy really makes you feel kind of discriminated for your own money and dealing with him on daily basis can definitely ruin your vacation.

amazaing hotel at the good point estabhlished directly on the cleopatra beach of alanya also near to city center, shopping centers and night clubs. breakfast and dinner perfect view to ocean. the most of the room also see view

Directly on the beach just few meters a way from City and Shopping center. Sea view and clean rooms delicious yummy perfect foods weekend animations is awesome pool bar is all day open for also very friendly attentive staff.

This relatively small hotel is one of wery few with a direct access to the beach, what was very convenient for us. The location of the hotel is about 20 minutes away from the downtown, and it is an interesting walk through the streets of Alanya. The hotel's bar is in natural shadow so it was plesent to chill here during the hot daytime. It's not directly open for the visitors outside of the hotel, what makes this place quiet in the evening. Cocktails were also quite decent, what I cannot say for many other places in Alanya. Guys working here are very helpful, they offer a great service and are actually the main reason why I'm happy to rate this place with 5 stars. Even if they may lack a bit of language skills, they will do their best to meet your needs, help you if you want to rent a car or find anything else. The rooms are not so big so don't expect a 5 star comfort. The meals are freshly prepared and not spicy, so if you are not to picky it should do. Once again dont expect too big choice of different foods at the buffet, as this is not some huge 5 star resort. This cozy and friendly atmosphere ist just what makes this place worth visiting.

Hotel is just TERRIBLE……we are sick, diarrhoea already 3days….FOOD IS JUST TERRIBLE, hygiene on the lowest level, NO HOT WATER IN BATHROOM, In 10 days not even 1 day was served fish, staff UNPLEASANT AND UNHELPFUL, NO WIFI, Cleaning only the floor without making up the bed, and under bed you can easily find insects, dust or other garbage left from previous guests. DO NOT STAY IN THIS HOTEL, this is what can I recommend to anyone!!!!!! Regards, Maya