Hotel berhampiran Travel Vibes Holidays & Travels, Alappuzha

This hotel is a joke. I tried to book a room through their website but they do not accept international cards. My reservation got cancelled after a couple of days because I could not make the payment. After several calls and emails, the sales department kept ignoring my request to share a payment link that would accept international cards, simply replying that the current link worked. I ended up asking my hotel in Delhi to contact them and the CGH team simply hang up on them after saying that we should not have booked through a travel agent (which we didn’t?) Clearly they do everything not to have any guests. I live in India and have honestly never seen anything like it!

Good experience, overall a good properly, but little bit costly. Ambience good. Food is nice. Service is good. Good service by restaurant and food and beverage department. Even-though we booked for vishu sadhya as we stayed on vishu day, they cancel-led the sadhya due to less order. But the f&b manager mr. Haneef individually informed as about the cancellation but promised that he will arrange a mini sadhya if we require and we agreed and they arranged the same. It was delicious and good service by the entire team. Thank you for making our celebration wonderful

Had an average stay experience. . Property does not have a private beach. But it is just 2 minutes walk to it. . Very limited food options and dishes have to be booked in advance as it takes time to prepare. Swimming pool did not look very clean. We did not see any security at the gate during night time which was a bit scary as the employees stay at the backside of the resort. Property in itself is small and does not have any other amenities than pool

The Upper Deck Houseboat in Alleppey offers an exceptional experience for those looking to explore the serene backwaters of Kerala. The staff onboard exemplify attentiveness, ensuring that every need of their guests is met with a smile and timely service. The views from the houseboat are nothing short of spectacular, providing a panoramic vista of the tranquil waters and lush greenery that make the region famous. The room accommodations strike a perfect balance between comfort and authenticity, allowing guests to relax fully in a setting that is both cozy and reflective of the local culture. Overall, the Upper Deck Houseboat experience is highly recommendable for anyone visiting Kerala's backwaters, promising an unforgettable journey through one of India's most picturesque landscapes

Excellent location, beautiful facade, good photography points. They have a lot of activities - some chargeable and one can just spend a day here. They also have family game evenings which is a perfect way of mingling with fellow guests while have fun. However, there was no water arrangement and we were told by hotel staff that we need to go to the restaurant to get water bottles. It would have been ideal to have basic amenities arranged when arranging events or call the restaurant to send some bottles ! The property of this size and beauty needs to be maintained. Mosquitoes especially around the pool were a big put off. Minimal lighting especially around the pool did not help either. Surprisingly they do not provide pool tubes/ floats, but ask guests to purchase it ! Staff is courteous but not prompt. So much so during complimentary high tea, the staff moved out while the guests were still sitting at the end. Rooms are very ordinary- no decor or aesthetics. Mattress are sacking, and double bed has 2 different mattresses making the bed uncomfortable in the middle. Food is very average, buffet menus for various meals are not lavish. We wanted to opt for Ala carte at dinner, but were told it will take atleast 30 mins prep and we had to compulsorily opt for buffet. Most of the dishes required refill during buffet time which the staff was not very prompt at and had to ask the staff to refill it. We had to wait for 15-20 mins to get Kerala Paratha. To conclude, a lot is left to be desired. Given the beauty this property encompasses, I wonder if it was run by a better management like Taj, etc. , it would have been one of the finest properties around.

Very, very good hotel. It’s four star with a high end five star service and a three star price. The staff has been so helpful and correct in every aspect. Rooms top notch. Bathroom the same. The in-house restaurant “Rasoi”: what a delight. With again a delightful staff. Every dish we had was excellent, be it Indian or Western. After a four days stay we are sad to move on. It may sound over the top but every word is true.

Great value for money. We stayed at the resort for two days with family. The best thing about the place is the lake shore view from all rooms. The staff at the resort make it very comfortable On reaching ,we were received by Mr Ramesh , who helped us for activities like speed boat ride and shikara ride . One of the best shikara was arranged which was beautifully decorated with red velvet seats. We took two hours ride in the evening navigating through the backwaters . Next day we took a local government owned boat ride towards the city. The experience of travelling in the inland waterways system was amazing. People were very helpful in helping up around with jetty and stops The hotel arranged for kayaking next morning at very decent rates. We were dropped by hotel staff at kayaking points. The hotel manager and kitchen staff were very courteous and have us fishing equipment as well The resort has amazing view and is located little away from city which provides a more serene quiet atmosphere. Being vegetarian the hotel staff helped us by ordering some items on Zomato. If you compare the cost vis-à-vis location and options available to explore than you can truly say it as value for money.