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TownePlace Suites Albany Downtown/Medical Center
4.1/5101 Ulasan
Still my go to choice in Albany. Clean, quiet and convenient to the legislative buildings and Albany medical. Decent pricing with free continental breakfast and a convenience shop in the lobby. The staff is very friendly and willing to assist as needed. The ADA Accessible room is not the best but adequate and average. Huge TV in living room and bedroom. All rooms are suites with stove and kitchen.pots, pans and dishes were clean and useable. Easily allows late check in and outs. Paid parking available that is very reasonable! Pool, jacuzzi and fitness area were all clean and secure.
Hyatt Place Albany
4.3/5104 Ulasan
房間空調效果不好,冬天很冷,且空調聲音很大。房間隔音效果也不太好,隔壁房間講話的聲音非常清楚。 The air conditioning of the room is not good, it is very cold in winter, and the air conditioning is very loud. The sound insulation of the room is not very good, and the voice of the next room is very clear.
Courtyard Albany Thruway
4.2/5102 Ulasan
We booked the hotel same day to take a much needed break from a road trip . From the moment we checked in to when we left the staff members were kind and accommodating. Aisha made us one more coffee to go even though breakfast had just closed. Paula even found our family in the pool to offer our kids some adorable pool toys. The person at the front desk was friendly and helpful. I don’t usually write reviews but the staff’s genuine kindness compelled me to do so! Thank you!
Four Points by Sheraton Albany
4.1/5110 Ulasan
The room was clean and the staff was friendly. The location is kind of in the middle of nowhere, but it’s nice and quiet. The AC made an annoying noise but I just unplugged it because it wasn’t hot that night.
Hotel Luna
3.8/5101 Ulasan
I teach business ethics at St. John's University (NY). In speaking w/ my students about assembling an ideal customer service team, I encourage them to target positions for certain people where they can succeed. Subsequently, a company should develop a leadership plan to promote folks regularly challenging them w/ even greater responsibility. Having said this, I applaud the management team at the Fairfield for their staffing critical areas with ideal employees. I think of Brenda at the breakfast buffet, Keshanna & Ruth at the desk during my check-in. All three of these folks are ideal and represent the Marriott brand and property well. Bravo! Having said all this, I would encourage management to work on refreshing the rooms.
Extended Stay America Suites - Albany - Suny
2.6/58 Ulasan
I have stayed at several extended stay america hotels but this one is by far the greatest. I honestly feel like if you have any problem they will make sure to take care of it. Excellent management and wonderful staff members. The manager here at this location is such a hard working woman. Gabbie goes above and beyond to make sure each and every person is taken care of. She has such an amazing positive attitude even when she is faced with difficulties. I promise with a manager like this its no wonder that this place is ran so well. I also appreciate hardworkers like Chi and several others. Chi is always proactive and positive. This woman knows how to give great customer service. When I walk up to the front desk she is always attentive and ready to answer any questions I might have. There is also a very tall guy who works at night usually and he is just as awesome, I can't remember his name but he is definitely a hardworker and tries to make sure everyone is taken care of. I will always keep coming here becasue the customer service and the prices are FANTASTIC!!!!!!!! Everybody keep up the great work!!11

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