Pengguna Tetamu
1 Mac 2024
We enjoyed an incredible week here in October half term. The staff on reception were so friendly, helpful and welcoming. We were fortunate to have a room in the family block which was only 2 storeys high so no issue with waiting for lifts etc as could use stairs. Facilities were amazing. Pool bar, snack bar, sports bar, main bar and the restaurants. My son was in his element in the sports bar watching every football or rugby game showing in the evenings. As others have said the pool outside isn’t heated, so quite chilly. We did have a dip but didn’t stay in too long. Sun beds in the swimming pool were nice. Just a shame bit cold to sunbathe there. The indoor pool is nice (and heated!) but got very busy as people wanted to be warm and it’s only small. Sun beds were plentiful. Could always find one, no reserving at all. Which was great.Several self service drink stations for on tap wine, beer and soft drinks. The Portuguese cider was lovely. As were the cocktails and mocktails. Staff in bars were so friendly, attentive and pleasant. Thank you for introducing my husband to White Port - he loved it! Entertainment staff tried hard to put on things for the adults and parents but not pushy if you don’t want to join in. Enjoyed the water aerobics/ dancing. Good fun. The rooms were light, comfortable and airy. Small fridge in room - although ours didn’t work. No kettle in room but we had read this on reviews and took our own travel mugs and kettle so wasn’t a problem. Beds and sofa bed were comfortable and family room worked well for us and our 11 & 14 year old sons. Apartments clean and new towels provided daily. Free water also provided. Left in room and additional can be requested at reception. The food - main restaurant has a huge range of food available. Always a fresh pizza bar, pasta bar to keep the kids happy. But lots of lovely meats, fish, rice dishes, roast potatoes and vegetables. Lovely choice of desserts too, definitely best all inclusive food we have had. Piping hot plates means food warm too! We preferred opting to eat outside as found indoors too noisy and enjoyed hearing the outside musicians playing whilst eating. The snack bar throughout day provided wraps, sandwiches, toasties, burgers, fruit and cake if you feel peckish in between meals at all. We also ate in the Oriental restaurant- wow sushi heaven! Sushi is our kid’s favourite and their eyes lit up at the beautiful display. The oriental food was lovely, meats, fish dishes, spring rolls etc. Being a smaller restaurant was much quieter and more peaceful- do advise booking early as slots do fill up quickly. The Mediterranean restaurant was our favourite- grilled meats, fish, lovely sauces. Delicious! Whilst away it was my husbands birthday. The receptionist arranged for a chilled bottle of Prosecco to be in our room when we got back from day out. There was also a lovely hand written card. The hotel manager phoned him to wish him happy birthday. Then when we went to resta
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