Ulasan Jupiter Albufeira Hotel - Family & Fun - All Inclusive

We have just returned from a 7-day stay at this hotel. There were 2 families: 3 adults and 3 picky eater kids. Firstly, the hotel is spotless. All public areas and rooms are clean, and cleaning is constantly being done. I saw no building work taking place in the 7 days I was there (22nd -29th May 2024) and certainly no rubble, dust, or tools. The buffet restaurant is laid out nicely, is modern, and has plenty of indoor and outdoor seating. Each night has a theme. The food is hot and plentiful. We always had meals at the start of sittings, so I can't comment if you turn up late. The restaurant table is laid with bottled water, glassware, and metal cutlery. I did not see disposable cutlery of any kind anywhere!! They do have plastic beakers for safety in all outdoor eating or pool areas as a lot of people are barefoot or at the swim-up bar. Both indoor bars have glassware. There are lots of food options, both hot counter mains, a daily special, a chilled section, and loads of desserts at every sitting. Please bear in mind if you get food and then continue to wander the buffett. It's going to be cold by the time you sit down. Just get smaller amounts and go back if you want more. It stays hot then. Staff come to get drinks orders at your tables and clear away empty plates very promptly. We only used the buffet restaurants or pool snack bar for allmeals. The rooftop bar is lovely on the 10th floor with stunning views. There are plenty of sunbeds around both pools. The pools are chilly but fine after 5 mins being in. Drinking water dispensers on each floor The restaurants have self-serve, fizzy drink juices, and hot drink machines Kettle and mugs in rooms and small fridge. We re filled water and chilled for in the room We didn't go to the entertainment as our room overlooked the tent. we sat on the balcony and sang along most nights. Our aircon wasn't great. They did come quickly to set it up, but it really didn't cool our room (246), but we cooled the room down with the aircon off and the door open a bit. There were no mosquitos at all in the evening while we were there. The shuttle bus service provided is a brill bonus we used nearly every day. All in all, this was a really good hotel. 9/10 from us. The lifts lose it a point. As they have a mind of their own !!

Firstly, I have to say that my family enjoyed our time at the Jupiter. So the good first... * The hotel lobby, main restaurant, pool areas are beautifully maintained. * All staff that I interacted with were super nice and very helpful. * The buffet at mealtimes was vast and delicious, and very well presented. * The kids evening entertainment was very enjoyable. My 10 year old loved it. * The room provided to my family had lots of storage and a lovely view of the pool. * The hotel had a nice family vibe. Sorry, but the following points aren't so good... * The cleanliness of our room was disappointing. The shower especially needed a very deep clean. Parts of it were actually yellow. The rug when we first entered our room did not appear to be vacuumed (or a very poor quality vacuum had been used). There were a lot of dirty marks on the soft furnishings. * A small thing - please provide some decent toilet paper. The stuff we had was literally the cheapest of the cheap. * In our room there was two single beds pushed together and a sofa bed. We paid almost £4,000.00 for our holiday and I think sleeping on a sofa bed is a little bit underwhelming. * The pools on some days were very cold. My 2 year old literally dipped her toe in and ran away. She refused to go in the pools for the rest of our holiday. * I do not feel that the Jupiter is a 5 star hotel (definitely 4 star). The attention to detail just isn't there and it was missing an element of luxury that I would expect from a 5 star hotel. So would I return to the Jupiter? I would only return if the rooms were improved, or I got it for a really good price.

Right so I have been to Jupiter Portugal 5 times now and there’s a big reason why I always wanna go back the animation team whether it’s nitto cpriano dio there so nice but the best is vini thanks for making my holiday so great all the best kenley ❤️

Just spent a week in this fantastic family hotel with my 2 daughters and we had the most amazing time. The staff could not do enough for you and were always smiling and greeting you. The food was incredible and it was different everyday and the desserts was out of this world. The room was great and comfortable. The shower was fantastic and anything you needed for your room was delivered within minutes. The pools were fantastic for both adults and children. The all inclusive package is a must. Great value for money. The hotel even has a free shuttle bus to take you into the town and bring you back at stated times. The entertainment is great all day and night. There is just a great family atmosphere in the hotel and that is all down to the wonderful staff. 5*

Great trip. Perfect location. Great staff. We will return. Highly recommend for anyone looking for a great holiday

This hotel was perfect for what we needed as a family of 9! Nothing was too much from the staff and the children were entertained day and night we will be back next year

We enjoyed the quality of the food, the quietness of the silent pool, excellent service by the staff & overall cleanliness.

Overall a great holiday. Fun for the whole family. Food and drink was excellent. Plenty of activities.

Overall our stay was brilliant, the food, facilities, staff & service in general was all 5 star!! However when it came to our departure in the hotel pre arranged and prepaid airport transfer we were left sorely disappointed and out of pocket!! We had a change in our departure flight time and the day before we changed the taxi pick up time at the front desk. The hotel staff rang the taxi firm and all was confirmed BUT when we arrived for our taxi the next day! The hotel STAFF washed their hands of us and effectively told me that we were lying about having changed this the day before!! As the time was running out we have NO OTHER CHOICE but to arrange and PAY AGAIN for our transfer to the hotel! This left us with such a bad taste in our mouth, stressing with 6 small children rushing through an airport as we were now LATE FOR OUR FLIGHT!! We HAD EVERY intention to rebook for a 3rd year in a row but now we are seriously reconsidering this!

Had a lovely stay at the hotel, family of 5 , ticked all the boxes. Facilities, rooms, quality and quantity of food very good. Biggest disappointment was at checkout had transfer booked and paid for through hotel. We double checked the day before all was OK and we're told all sorted. Transfer never arrived and all we got from reception was a denial, nothing to do with us. Had to organise a taxi and barely made plane , adds needless stress. That was 2 weeks ago and still no response to emails sent or any sign of refund of transfer money. Be careful reception staff great until you have a problem.....

Just got back from this amazing hotel, stayed for 9 nights and we honestly could not recommend this hotel enough, me and my partner went with 2 children ( one age 2 one age 5) and they loved it. Just a perfect hotel if you have children. Everywhere was so clean, the staff were so friendly with the us, asking if you needed a drink and always cleaning up around you. (This helps with messy toddlers lol) Food choices were really good and had a lot of variety and the presentation was amazing. Rooms were a great size, beds were extremely comfortable and again very clean. All in all, would definitely come back.

Lovely hotel, large room spotless Hotel is massive and filled with as it say’s families not really ideal for in my opinion couples and friends. Can be very noisy in communal areas. Food although a lot of choice and themed nights very disappointed at the temperature of the food at best lukewarm to cold. Two speciality restaurants a la carte and Brazilian meat which would if enjoyed more but the screaming of toddlers un relenting There is a quiet pool to escape from the busy children’s area and no inflatable’s allowed in this one . Evening entertainment for the grown ups outside but have to say it was far too cold to sit out and enjoy. Felt for the acts performing in there coats. This should have been provided inside. Hotel is at the quiet end of the *****. There is a shuttle bus at set times Uber a good way to get around . I won’t be back but for young families a better choice .

Every year we travel as a varying sized group of 40+ Dads, seeking solace from every day life (and kids!). This year we travelled as a group of six. Each year we seek out an All Inclusive venue, to avoid the hassles of worrying about additional cash or who's round it is at the bar. We normally book flights way in advance, and then set about finding a suitable hotel. This year we booked Faro, and then really struggled to find an All Inclusive hotel. This year we chose the Jupiter Albufeira Hotel - Family & Fun hotel, because really, there weren't that many others to choose from. It seems like AI isn't the done thing in the south of Portugal... Anyway, the hotel was great. We had a bit of hassle sorting out room reservations, but that was mostly caused by our party and the desire for some to stay longer than others... but partly due to the hotels requirement to stay a minimum of 4 nights... Either way, we eventually got it sorted, and we arrived. Mario Vicente on Reception who checked us in was absolutely fantastic. So attentive and cordial, he made checking in a breeze. After checking in we headed out to the pool area to try and find some sunbeds. The lure of the swim up bar and music by the larger pool dragged us in. But being honest, it was quite busy and we found ourselves towards the tennis courts on the patio area. Which actually probably suited us, and the other guests. It quickly became apparent that literally everyone had at least one child, probably under the age of 5 with them. And well, the hotel is called Jupiter Albufeira Hotel - Family & Fun. I'd definitely put a stress on the Family side... (Also, the hotel does state no Hen/Stag parties, so they're further reinforcing the Family side of things there too). Anyway, Day 2 onwards, we setup camp outside the smaller round pool, away from the larger pool. It's not "an adult pool" per se, but it certainly felt more suited to us... Two things to call out... If you don't have kids, or don't like to be around kids. Perhaps read other reviews and re-consider. Being Dads, we certainly appreciated the time away from kids, and this probably allowed us to be more tolerant/accepting of the kids (who in fairness were no trouble at all!). On top of that the variation of food was what I would say "fairly poor". The themed menu's were very limited in terms of the theme, for example the buffet always seemed to be the same, give or take. This might be to do with the family clientele though...

Staff first class nothing to much for them.Hotel is spotlessly clean could not find a fault and food you have a great choice