Vila Petra

정말 좋습니다. 위치 좋고 주방도 있어 요리도 가능한 호텔입니다. 냉난방 다 됩니다. 조식도 맛있습니다. 가까운 거리에 큰 마트도 있어요☺️

We stayed here mid Aug as a family of four with 2 teenagers 18 & 15 in a (very roomy) 1 bedroom apartment S/C and can honestly say had the best 10 days at this hotel! Everything from the apartment to communal areas spotlessly clean. Cleaners came everyday which is a first for us anywhere we have stayed before. Every member of staff we had contact with were friendly and approachable. Reception staff and particularly the lady who checked us in (sorry can not remember her name) was so lovely. Bar staff in the green bar are a lovely bunch of people. We ate here on a few occasions during our holiday for steak night, Mexican & barbecue night and the food was lovely and good value for money! The entertainment team were brilliant we enjoyed watching them do their thing everyday by the pool The gates to the pool are not opened until 9am so there is no getting up at the crack of dawn to reserve sunbeds even in the middle of the school summer holidays there was no sunbed wars The hotel is in a great location 5 mins walk to the top of the *****, an aldi round the corner & we would get an uber to old town that only took about 5 mins at a cost of around €4. We have never returned to a hotel before but we all agreed that this would be a first and we would definitely not hesitate to book here again. Thankyou vila petra we had a blast ☀️

We are just leaving the hotel this morning, and we mainly had a great holiday. The hotel is very clean throughout, with staff constantly maintaining the public areas and the rooms 5* to the staff for that. The other staff are friendly enough, but they really need to smile more and seem happy to help. Especially at the pool bar. Very pleasant, but we always felt as if we were an incontinence. The other point I would like to make is the noise, firstly from the entertaininment team, who were great if you want constant noise, but when you are looking for some will out time by the pool forget it. 10am the music goes on at an incredible level, so much so I could not hear my own relaxing music on my headphones. Then, at 3pm, they were back again. The music needs to be turned down to a level that is comfortable for all. Just my opinion . Secondly, the number of young adult groups of males that were staying and the noise level they made were ridiculous. Throughout the night, we were constantly woken but some commotion. The lovely lady who was on reception was great, and she did sort it. But still, around the pool area was at times not great . To finish on a positive, these things did not spoil our holiday and I would recommend the hotel to anyone.

The most beautiful hotel we have stayed in Portugal, rooms were immaculate, and everything we needed was provided. The staff in the kids club and entertainment staff were UNBELIEVABLE! Found the drinks a little expensive and the prices were different all the time. One bad thing to say about vila petra was a man that worked in the bar called Antonio, the rudest, most ingnorant, angry man i have ever come across. My bank card was a little bent and when i went to purchase a drink from him i explained to him the card had to be put into the machine slowly as it was a bit fragile, he rammed it into the machine and it wouldn’t read it, i tried to ask him again would he just put it into the machine slowly he said no, so then i asked him would he mind swiping it so again he rammed it through and it wouldn’t read it, i asked him could i do it please he refused to let me put the card into the machine, and then pushed the machine into my face (it was touching my nose) madam can you see your card it not working! I said i cant see what it says because you have poked my eye out with the machine, i had to push the machine away from my face, so then he decided to put his three fingers into my face and said i have done this three times do you understand me miss, i will not do it again i will charge to your room, i asked him if he was ok that he seemed very angry and he gave me the look of death.. another man came up behind me and asked for a drink, to which antonio’s reply was.. why are you drinking in this bar can you not go down to the pool bar! The man was apologetic and said oh i didnt realise i couldn’t drink up here! He accused us three times on another occasion of not paying our dinner bill, which we had paid, and we had no problem by the way paying with our card on that occasion! There was also a couple (70yrs old) that had travelled to vila petra 9 years in a row and he accused them of not paying their bill, grabbed the lady by her arm and swung her around and started shouting at her in front of everyone in the restaurant.. you did not pay you did not pay, she said we booked half board our meals are included, he told them to stay put while he rang reception, when he came back he just walked straight past them ignoring them almost and the lady said.. well did you ring them? He said you can go! This hotel was amazing but alot of couples and families were giving out about this man and said they would not be returning because of his rude and nasty behaviour! He will drag this hotel down if he continues working there!

What a lovely hotel. 1. The staff so courteous 2. Room, 1 bedroom and kitchen, excellent. Clean, spacious and comfortable. 3. Lovely pools 4. The food was excellent. Breakfast was good quality and I must recommend the evening restaurant there, was the best meals we had all week and chose to eat there, it was so good. There was a great little entertainment team, quizzes and bits and bobs organised. All in all, a little gem of a place. Well done. We used Uber to get around and they were very efficient.

Fabulous holiday made even better by the reception staff,who went above&beyond for my husband and I. Thank you Sofia and the team. Our 1 bedroom apartment was spotless, great size,brilliant walk in shower. Great view of the pool area and immaculate gardens. The hotel itself is gorgeous and sooo clean,excellent service from start to finish. Highly recommend 🙂