Hotel Quality Inn di Albuquerque

El desayuno no es de calidad y no es variado

Quick and easy drive to most of the city. The rooms were very clean and tidy. Had a few issues with key cards, the staff were extremely professional and helpful! Nice hotel for a good price! Will definitely stay again!

The bed had so many random nasty stains god knows what was there. Walls were stained and dirty. The wood blinds were broken. The small curtains that were there didn’t even cover half the window and were ripped n barely hanging. No bedding in the room for pull out. Also bed was like sleeping on a tin can. So loud when u moved

First, the free airport shuttle that was advertised was not available. After paying for a taxi there, the desk clerk said he couldn't compensate us on our rate or with points, but would talk to his manager...the next Monday. The lobby looked like a warehouse, filled with large boxes for the ”renovation” that shut down the pool and the entire third floor. The best thing we can say is that the key worked. The hallway carpets weren't vacuumed, and when we flipped the switch, the ceiling fan wobbled so badly, we felt unsafe near it. The single TV remote for two TVs had no battery cover and so didn't work well. Not sure how the lampshades came to be stained. The bedding was wrinkled and dirty. Then when the light didn't go on, I went to plug it in, and the outlet right next to the bed had no cover plate, so wires were exposed and must be below code. I went to complain, and all he did was offer me a different room. I went to check it first, and the bedroom lights wouldn't go on. The desk clerk came up with me and had to hunt around, himself, to find the switch. The wall switch did not work at all, which makes me very nervous about the wiring in the hotel. When I asked about the grainy picture on the TV, he said they were ”old”. Then he said the problems were because of the previous owners. My husband asked for a shuttle back to the airport at 9:00 the next morning, and he hedged. We couldn't even arrange for the shuttle the night before when we were making arrangements in person. We noticed that the clerk was wearing headphones, so we wanted to see if he could hear the phone when he wasn't wearing them. I went to talk with him while my husband called from the room. With headphones off, he heard the phone. Shuttle, my eye. As I said, Inept or Dishonest, or likely both. This place is the bottom of the barrel and the business practices are shady.

Best one

This quality Inn and suites was by far the nicest two star hotel I have ever stayed in! Everything worked… The staff is amazing… I loved it here and will stay here every time I come to Albuquerque!