Hotel Alexandria dengan Gim

Room key wouldn’t work and front desk despite of trying were unable to offer a working key. Location is good.

Kakitangan yang sangat baik. Menikmati penginapan. Makan sandwic sandwic sarapan panas apabila kebanyakan hotel hanya mempunyai Go Bags semasa COVID

The room was beautiful and comfortable. We loved the location. But we had a very unnerving experience with our room. We noticed the deadbolt lock did not actually work on our door. I like using this for extra protection. The last night of our 5 night stay we had a woman come into our room while we were trying to get to sleep due to an early flight the next morning. She said she was sorry that she bothered us and thought this was her room apparently she told the front desk that and they just gave her the key TO OUR ROOM!?? Would you not at least get some ID or verification that this was the correct room. This was very unsettling and we were nervous about our safety and left early for our flight. also some things to know there is No daily maid service, towel exchange or coffee replenishment and we had to ask for toilet paper.

有洗碗機，廚餘處理器，微波爐，冰箱等廚房用具。早餐還算可以。另外隔音非常好，旁邊經過小火車衹能看到但是聽不到。

I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly. The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am! The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what? The Wifi in the room is not free unless you are a Bonvoy member. There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out. The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty. We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying. This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality. Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!

The bed was super comfortable m. Do note that the breakfast is not buffet but a voucher of $25 for dining at the hotel restaurant.

Lokasi yang sesuai tidak jauh dari kawasan utama. Tempat letak kenderaan percuma adalah satu kelebihan. Sarapan pagi sangat teruk.

The hotel locates in the city center of Alexandria and provides good service. But the hotel is already outdated, and the room facilities are mediocre.

The service was very quick and efficient. The breakfast included was nice, it included bananas juice, oatmeal, scrambled eggs and sausage, muffins, bagels, toast and cereal. The workers were very willing to help fill any needs of the customers. The fitness center was large and filled with plenty of equipment. It was a bit difficult manuvering around the roads to get to Mount Vernon from the hotel at first, very easy to miss the main turns. The room was clean, large and had everything we needed. I wanted body lotion and they gave me that right away.

The person at the front desk when I checked in was wonderful.