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With a stay at Hotel Bentley in Alexandria, you'll be within a 5-minute walk of Red River and Arna Bontemps African American Museum. This upscale hotel is 0.5 mi (0.8 km) from Rapides Women's and Children's Hospital and 0.6 mi (1 km) from Rapides Regional Medical Center.Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access and a vending machine.Enjoy a satisfying meal at Diamond Grill serving guests of Hotel Bentley. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 93 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

We spent four nights at the Holiday Inn downtown Alexandria. The description on Priceline said it was a brand new hotel and it definitely wasn’t new but it had been updated and was clean. When we got to our room we noticed it was missing the desk and chair that is shown in the photos and also listed as an amenity. There was a mirror on the wall like it was centered to hang over something, like a desk, but no where to be found. We asked the staff downstairs about it and they didn’t know it was missing but she said she would try to get us one. A few minutes later a nice man knocked on the door and he has a swivel chair. We were grateful for that and asked if a desk was coming too. He says, “you don’t have a desk?” And is looking past me to see and he was obviously surprised and had no clue what was going on. He didn’t think he had anymore and apologized. The next morning housekeeping came around and my husband just asked her if she knew anything about our missing desk and she said she would make a few calls and in less than five minutes someone was there at the door with a desk! Promote this young lady, she makes things happen! We ordered from the restaurant once and the hamburgers were very very good. Breakfast buffet was good and about $10.99 I think. This isn’t a Holiday Inn Express, there is no free breakfast.

This was our stop over on our way from Orlando to Dallas, so we were really looking forward to a good night's sleep. It was in a good location with nearby restaurants and grocery store. We felt safe keeping our locked moving truck on the property. Room was large and comfortable with a good hot shower with good pressure. We spoke with Gregory before and after booking. He was so friendly, informative and helpful. On arrival Tim was great for check in. Small vending area available. A good experience.

I'm handicap, in an electric wheelchair, and as soon as we book Trisha, ”Tish” called us to make sure we had made a good choice on rooms. We had 3 adults and the room we booked only had 1 bed. She got all pertinent information and called us back to give us the options she could with different rooms and their pluses and minuses. Have never had better service from any hotel! Older building but staff and set up was great for most handicap travelers!

My organization and I come to Alexandria a few times each year, and we've been faithful customers of the Home2 Suites the past few years. We typically booked 1-3 room(s) per stay, and most of our experience was relatively enjoyable. However, earlier this month, there was a MAJOR concern, and management failed to handle the situation properly. A person from my company is taking cancer medication cream, and their product treatment mysteriously vanished from their room while they were gone. This only occurred after an unrequested visit from housekeeping. The vanishing cream (this cream was in an expensive bottle and could appear to be a cosmetics cream; the treatment was purchased for $250+) was never found after repeated searches. My team and I thoroughly searched the hotel room several times, looking through the garbage, searching above shelves, checking underneath furniture - trying to do anything we could to ensure that the medication had not been accidentally misplaced. Additionally, we waited until we checked out of the hotel and we returned home to confirm that the medication was not packed away in our personal luggage... Alas, after everyone within the company unpacked their traveling bags, no cancer medication was found. I understand that 9 out of 10 times, missing items are typically attributed to guest error or misplacement. However, this was the 1 out of 10. The person in my company had to pay for another round of cancer medication treatment. There was no reimbursement whatsoever for our stay (we had booked multiple rooms for several nights), no responsibility on behalf of the management to conduct thorough investigation on the missing medical treatment, no protocol established to help restore trust in this business. Due to damaged trust and the failure of this hotel to adequately provide a solution or support in this situation, we will not do business with this establishment going forward. If you stay here, I recommend putting away any valuables, even when room service is unrequested... You might find something missing... but don't worry - at least you'll get those fresh towels you didn't request.

For the most part, the hotel was updated and comfortable. There were a couple of problems. This hotel was the host hotel for a Conference with probably 250-300 people. There were only 2 ice machines and one of them did not work. Upon arrival, we discovered that our phone in the room did not work. It was reported immediately and when we checked out 2 days later, it still did not work. To me this was a safety issue that should have been addressed immediately.

I really love this hotel. The workers are what make me appreciate this place. They go above & beyond to make sure your stay meets your expectations. I couldn't say enough about how the people make this hotel 5 stars. If you are considering booking just do it you won't regret it.

Perkhidmatan hebat dan bilik bersih

The staff was very friendly and very helpful the location was convenient for my needs even the room was a good value for the money but the hotel owner was an absolute nightmare threatened to kick me out on multiple occasions in the middle of the night that was his exact words I went inside and paid for the room at the rate that the front desk clerk had quoted me I signed the paperwork and exited the building once I exited the building to go back to my room the hotel owner stopped me and demanded that I give him more money or he would call the police to have me escort off the premises even though I had paid the amount that I was told to I was very unhappy with my stay at this hotel and do not ever plan on returning do not stay at this hotel when there are other options for the same price nearby I do not recommend this place at all but I do have to tell you that the housekeeping staff as well as the front desk staff were amazing and very helpful and I very much appreciate them but like I said the owner was absolute nightmare and I do not recommend you go to any of the hotels that he owns in this area

This hotel was very clean, staff nice and helpful. No issues except for remote batteries had to be replaced. We stayed in 8 different hotels during our road trip and by far this was the nicest one we stayed in.