Hotel berhampiran Brooks Brothers, Allen

I love they offer free breakfast, complementary good coffe and water, I really love to stay in this location

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.

My mother and I were in town for medical appointments. The hotel was convenient to Hwy 75, Sam Rayburn Expressway and North Central Expressway. The room was exceptionally clean. The sitting area plus the bed was a great combo. The tv was huge and was turnable from couch to bed. The bathroom had what we consider a walk-in shower. The breakfast was the best of any hotel we have ever stayed.

整體還好。就是感覺整體樓結構不是很隔音，樓上一直有小孩在跑。😅不過服務還是不錯的，晚上八點多到的吧，接待的一個小伙人很好。對了，健身房感覺有些拉垮，房間小設備太少，啞鈴凳壞了，做卧推時候屁股滑了沒坐穩，把我腰差點兒傷了😪

위지가 좋아요 가까운 곳에 스타벅스 마트가 있고 위험한 동네가 아니라 좋아요.직원들이 친절하며 아침식사도 간단히 할 수 있어 편리합니다

Love this place It’s home away from home Friendly staff and clean

The hotel was conveniently located right off of the toll road. Our room was extremely clean and smelled amazing! There was good quality shampoo in the bathroom, not your typical cheap hotel shampoo and bar soap. They had dove products! The complimentary breakfast was really good. Muffins, bagels, hot fresh cinnamon rolls, pancakes, and chobani yogurt. The staff were very friendly as well. I would certainly recommend this hotel for anyone looking for an affordable hotel room this is certainly the place. Also conveniently located 25 minutes from Rockwall.

The beds are super comfortable. The service is friendly and attentive. The breakfast has a variety of choices and is well prepared.

My husband and I had a wonderful stay. The ladies at the front desk are very helpful and understanding very friendly ladies. Also the rooms are very clean and there are so many restaurants to choose from and walking distance... We will stay there are on next work load for business when going threw Dallas. Thank you ladies at the front desk for a wonderful and relaxing stay..