Hotel berhampiran Alappuzha Railway Station, Alappuzha

We absolutely loved the relaxed feel of this place. All of the staff were friendly and helpful. The pool area is just brilliant, a real sun trap. The food was great too. We had a beautiful room. Yes there is a flyover just outside which is such a shame. But it did not detract from a fabulous stay. Great if you want a little escape from the business and having a bar is a huge bonus in this part of the world.

We booked this property just for a day. As soon as we stepped into this property, it was very clean & very well maintained with an excellent & friendly staff. Mr. Lajji who is the owner was very friendly, down to earth & humble. He catered to all our requests & the manager & the staffs too were also very helpful. The rooms provided were no less than a 4* property. Spic & span, well maintained & the bathroom was quite spacious with 24X7 running hot water. Located close to the alappuzha beach & many ayurvedic centers. A must stay in Alappuzha!

I went with my family for Alleppey. suddenly my father was not well due to change of weather, the owner were so caring and had helped us for taking him to hospital and aunty provided a home made food during his sickness. it was pleasant staying there. Thankyou for the lovely treatment . And place was peaceful and pleasant to stay there. Should go there without any doubt.

I recently stayed at Time Square Hotel and had a mostly enjoyable experience. From the moment I checked in, I was impressed by the helpfulness of the staff. They were attentive and went out of their way to ensure my comfort and convenience throughout my stay. The room itself was lovely – clean, spacious, well-appointed, and comfortable, offering a wonderful retreat after a day of exploring the city. It was evident that the hotel takes great pride in maintaining high standards of cleanliness and guest satisfaction. Breakfast at the hotel was reasonable, with a decent selection of items that catered to different tastes. While it wasn't the most extensive buffet I've encountered, the quality of the food was good, and it provided a solid start to the day. However, my stay wasn't without its issues. The most persistent problem was the constant cold calls from the hotel's spa. Receiving these calls almost daily became quite bothersome. It's something the hotel ***agement might want to reconsider or at least provide guests with the option to opt out of such communications. Additionally, there was an unfortunate incident with one of the staff members who berated me for not informing them in advance that I would be missing the buffet breakfast on one occasion. This abruptness was surprising and not in line with the otherwise excellent service standard set by the rest of the team. In summary, my stay at Time Square Hotel was delightful on ***y fronts, with commendable staff, lovely accommodations, and reasonable dining options. However, the spa's marketing tactics and the isolated incident with a staff member did mar the overall experience slightly. I hope the hotel takes this feedback into consideration to ensure an even more pleasant and seamless experience for future guests

This property is exceptional. Location wise it's too good. The property owner takes excellent care. Breakfast is served which is delicious. Enjoyed every moment at the property owner of the property is soft spoken and helpful

Stay was excellent. I requested to prep-one my booking dated 14/01/2024 by one day and called your customer care. But it did not happen at ktdc allapuzh and had to book again and stayed on 13/01/2024. But it was preponed my booking by one day at ayur county at munnar. Thank you

Excellent location, beautiful facade, good photography points. They have a lot of activities - some chargeable and one can just spend a day here. They also have family game evenings which is a perfect way of mingling with fellow guests while have fun. However, there was no water arrangement and we were told by hotel staff that we need to go to the restaurant to get water bottles. It would have been ideal to have basic amenities arranged when arranging events or call the restaurant to send some bottles ! The property of this size and beauty needs to be maintained. Mosquitoes especially around the pool were a big put off. Minimal lighting especially around the pool did not help either. Surprisingly they do not provide pool tubes/ floats, but ask guests to purchase it ! Staff is courteous but not prompt. So much so during complimentary high tea, the staff moved out while the guests were still sitting at the end. Rooms are very ordinary- no decor or aesthetics. Mattress are sacking, and double bed has 2 different mattresses making the bed uncomfortable in the middle. Food is very average, buffet menus for various meals are not lavish. We wanted to opt for Ala carte at dinner, but were told it will take atleast 30 mins prep and we had to compulsorily opt for buffet. Most of the dishes required refill during buffet time which the staff was not very prompt at and had to ask the staff to refill it. We had to wait for 15-20 mins to get Kerala Paratha. To conclude, a lot is left to be desired. Given the beauty this property encompasses, I wonder if it was run by a better management like Taj, etc. , it would have been one of the finest properties around.