Hotel Almere dengan Gim

Mooi hotel, ziet er netjes uit en zeker om er nog eens te overnachten. Bedankt voor de goede service.

First of all let me tell you that we booked 4 nights in a Topsuite.Fotos are really amazing and look quite new BUT do not trust the fotos.They do not reflect the reality of this Van der Valk hotel.Location to visit the Floriade as well as the check-in were ok. Parking is free.When entering our Topsuite we immediately realized that an empty cup of coffee was still on the floor in front of our door.You can see several trays with the rest of room service food in front of many doors during the whole day....nobody cares.(see fotos)The suite was so dirty in corners,next to walls,or inside shower !You could even write your name inthe dust INSIDE ALL wardroabs and cabinets.Worst of all was the Nespressomachine(please see fotos!!)Frames,TV as well as all other details haven't been cleaned since days....You got a rainforestshower as well as a handshower,BUT the last one did not function.Impossible to get your shampoo out of your hair! We went down to reception to clarify with the manager.We were told that she was out of office at that time but they could reclean?! the suite if we want. Referring to the shower we were told that they would check...As we asked to change the suite we were told that there was no availability at that time.Ok! May be everything would be arranged the other day....As we returned back in the late morning on the following day NOTHING DID CHANGE!No shower,the room was made but still dirty and the cup of coffee still in front of the door.... Let me tell you guys that in this hotel they don't put Kleenexpapers near the sinks!you have to use toiletpaper if you are missing your Kleenex.. For dinner you will meet a very unprofessional service(so lived on OUR table),may be other guests get a better one. For breakfast we noticed that ALL white yoghurts did pass there Expiry dates!!We told the staff about the fact and they took all away.Nobody seems to control expiry dates when putting food on the buffet.We did show the yoghurt pot at the reception and everybody was ”really” sorry about that fact and promised us to tell the manager.... As on second day in the evening no message came from the general manger about our complaints,I once again went to reception and finally met the manager.She told me that she heard about our ”Problems” and that she would understand our frustration....nothing constructive from her side.”the suites have to be clean dear guest?”...Ok we agree..BUT?As we didn't want to spoil our holidays in this famous hotel we CHECKED OUT after the first night and leaved this VAN DER VALK hotel in the evening.

Stay away from this hotel and run as far as possible away is my advice. They took my money after over 9weeks! I booked this hotel on the 25th of May for 23-26 of June which at the time was 1month away. I cancelled immediately after booking and it was free cancellation, I cancelled because I found another hotel closer the family I was visiting. All the booking were made of *********** on the same day. Cancellation was in fact within 10min. Anyway on the 5th August, I saw €380 deducted from my account from Bastion Hotel that was already cancelled. €380 after almost 10weeks! That is fraud! *********** said they cannot do anything and that property process payment, property said it say non refundable on booking which was a lie, I asked how come they are taking money after 10week, the hotel did not answer any of my emails. It is either they have employed someone that specialises in fraudulent transaction or they are just thief. Just run away from this hotel. What guests are saying ””The room could have been cleaner and the breakfast a little bit better.”” ”Good service, nice staff” ”For the price I paid I was very happy with the rooms.” More Couples 3.2 Families 3.4 Business 3.5 Solo 3.2 Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews People often mention Kemi Oluokun 1/5 just now on Google PLEASE PLEASE PLEASE BE AWARE OF THIS HOTEL. THEY ARE FRAUDSTERS OR HAVE EMPLOYED ONE.I CANCELLED A BOOKING 25TH OF MAY AT THE HOTEL DUE TO LOCATION FAR FROM WHERE I WAS GOING. THE BOOKING WAS FOR 23RD OF JUNE. THE CANCELLATION SAYS FREE CANCELLATION ON THE DAY AND IT WAS 4 WEEKS AWAY. I BOOKED ANOTHER HOTEL ON SAME 25TH OF MAY APPROX 10MIN AFTER THE BOOKING WAS CANCELLED ON SAME ***********. JUST SUDDENLY ON THE 5TH OF AUGUST WHICH IS 71 DAYS AFTER, I SAW €380 TAKEN OUT OF MY ACCOUNT FROM BASTION HOTEL, I CONTACTED MY BANK AND WAS TOLD THEY HAVE ACCESS BECAUSE I PUT MY BANK DETAILS FOR BOOKING BUT THEY SHOULDN'T HAVE TAKEN MONEY SINCE IT WAS CANCELLED. I CONTACTED *********** AND WAS REDIRECTED TO THE HOTEL. THE HOTEL DID NOT RESPOND TO EMAIL NOR ANSWER MY CALLS AND *********** SAID THEY REQUESTED A WAIVE BUT THE PROPERTY SAID NO. I ASKED WHY AFTER 71 DAYS BUT NO RESPONSE. PLS RUN 🏃‍♂️ AWAY FROM THIS HOTEL. ONCE THEY HAVE ACCESS TO UR ACCOUNT THEY WILL TAKE YOUR MONEY WITHOUT NOTICE. PLEASE CHECK YOUR BANK ACCOUNTS TO SEE IF THEY ARE NOT TAKING UR MONEY. THEY WAITED 71 DAYS! RUN