Hotel Almere dengan Spa

First of all let me tell you that we booked 4 nights in a Topsuite.Fotos are really amazing and look quite new BUT do not trust the fotos.They do not reflect the reality of this Van der Valk hotel.Location to visit the Floriade as well as the check-in were ok. Parking is free.When entering our Topsuite we immediately realized that an empty cup of coffee was still on the floor in front of our door.You can see several trays with the rest of room service food in front of many doors during the whole day....nobody cares.(see fotos)The suite was so dirty in corners,next to walls,or inside shower !You could even write your name inthe dust INSIDE ALL wardroabs and cabinets.Worst of all was the Nespressomachine(please see fotos!!)Frames,TV as well as all other details haven't been cleaned since days....You got a rainforestshower as well as a handshower,BUT the last one did not function.Impossible to get your shampoo out of your hair! We went down to reception to clarify with the manager.We were told that she was out of office at that time but they could reclean?! the suite if we want. Referring to the shower we were told that they would check...As we asked to change the suite we were told that there was no availability at that time.Ok! May be everything would be arranged the other day....As we returned back in the late morning on the following day NOTHING DID CHANGE!No shower,the room was made but still dirty and the cup of coffee still in front of the door.... Let me tell you guys that in this hotel they don't put Kleenexpapers near the sinks!you have to use toiletpaper if you are missing your Kleenex.. For dinner you will meet a very unprofessional service(so lived on OUR table),may be other guests get a better one. For breakfast we noticed that ALL white yoghurts did pass there Expiry dates!!We told the staff about the fact and they took all away.Nobody seems to control expiry dates when putting food on the buffet.We did show the yoghurt pot at the reception and everybody was ”really” sorry about that fact and promised us to tell the manager.... As on second day in the evening no message came from the general manger about our complaints,I once again went to reception and finally met the manager.She told me that she heard about our ”Problems” and that she would understand our frustration....nothing constructive from her side.”the suites have to be clean dear guest?”...Ok we agree..BUT?As we didn't want to spoil our holidays in this famous hotel we CHECKED OUT after the first night and leaved this VAN DER VALK hotel in the evening.