Hotel berhampiran Walk of Memories, Alpharetta

酒店在亞特蘭大北部，距離機場50多公里 房間很大，衞生不錯，就是設施太舊了。電梯的按鈕壞了 酒店提供免費的飲料 酒店早餐簡單，但是已經比普通的美國酒店強了很多 酒店對面有梅西購物中心

一直住這裏

I arrived at the Aloft Marriott Bonvoy Hotel early on Friday, February 17 and was greeted by General Manager, Chris Spears. Beautiful, European style lobby with bright colors and open spaces. Angel, front desk clerk, assigned me to Room 218. Carlos, housekeeper/maintenance worker, loaded my bags on a cart. I gave Carlos $10 (ten dollars). We proceeded to the elevator. Carlos had my room key. I gave him my car key and asked him to park my car. There was a bad order in the room I thought was from Carlos. Carlos brought my car keys back. I sprayed the room with my Lysol. Smell was not noticeable in the bathroom. I went downstairs to the bar. Returned to room. Got undressed and got in bed. The smell was in the bed. I fell asleep and woke up coughing violently around 3am. Juliana, 19-year old night auditor, agreed to change me to Room 216. However, she was the only person working and she couldn't leave the front desk. I had to stay in the smelly room until Dominique came to move me at 7:30am. When Dominique came to Room 218, she said, ”I SMELL IT!” Dominique rushed me out of Room 218 to my new Room 216. Dominique helped me to my car so I could drive to Wellstar North Fulton Emergency Department where I tested positive for COVID-19. Today is Day 10 of being infected with COVID-19 at the Aloft Marriott Bonvoy Hotel in Alpharetta GA. My case # is 429 646 235. Marriott Corporate has escalated my case to risk management and the legal department. Chris Spears, General Manager at the Aloft in Alpharetta is 28 years old with only 5 years with the Marriott Corporation. He's not trained to run the Aloft Hotel. The bartender is also 28 years old. It appears Chris Spears has hired his inexperienced friends to staff housekeeping, bar and his friend JP at the front desk. I expect Reparations for what the incompetence of Chris Spears fid to me at the Aloft Marriott Bonvoy Hotel, 7895 North Point Parkway, Alpharetta GA.

I sometimes have business in the area and like this location. Staff at front desk were attentive and friendly. My room was clean and comfortable. There was adequate lighting and easy access to electrical outlets. Bathroom was bright and clean. Room was quiet. I was tempted to use the outdoor pool but my timing was tight. Maybe next time.

This hotel is located in Alpharetta surrounding many other hotels, restaurants and business office. The hotel is slight dated and the hallways were extremely hot considering it was also about 97 degrees outside. The mobile key sometimes worked and sometime it didn't. Why check in on you cellphone and request mobile key if I still have to go to the check in counter and do everything again? The room was extremely hot upon entering due to the thermostat was off, so I had to cut the a/c on and leave the room for an hour to allow it to cool off. Why would the thermostat be off and it 97 degrees outside and you knew guest were arriving for the room? However the room was clean and the staff was very friendly and helpful with restaurant options until the room could cool off. The lobby was very open and accommodating for computer work or grabbing something from the bistro. Even though the hallways were extremely hot and mobile key issues , I'll return due to the staff I encountered on my visit.

1. Hotel ini bersih, tenang, parkir percuma, dengan sarapan (susu, kopi, buah, roti, yogurt), dengan kolam renang luaran. 2. Lokasinya bagus, 6 minit perjalanan ke jalan pejalan kaki AVAlon (terdapat kedai kopi, pawagam dan kedai pakaian, dll., Sangat elegan), 6 minit perjalanan ke restoran Thailand yang sangat lazat (masakan Thai nahm) (5310 ke arah angin taman, suite C). 20 minit perjalanan ke Pasaraya Zhonghua, restoran Cina dan tempat-tempat lain. 3. Saya akan memilih hotel ini lain kali,

The food are great, enjoy staying here spacious room and comfortable. Bathroom are too small, ice maker broken at all floor so need to go down at time when I stayed.

Currently staying at this hotel, decent ambience, courteous staff. Staying 5 nights at the property; came last night and leaving Friday. I use Marriott a lot in the US and around the world, have lifetime status with them and check out the reviews before staying at a property. A couple of things did not go well today on my 1st day. In the morning today, I saw a cockroach running around in the closet just as I was about to leave for work. Did not have time to fuss around, made sure my suitcase was closed and secure, took a quick video and left the room, showed it to the front desk and left for work. Hoping they came and took care of it and the cockroach does not start crawling around at night. Haven't seen it until now. And then after work in the evening, wanted to order room service since I was tired and did not want to venture out. I called the desk and they asked me to scan the menu and order online which I did just after 5:00 pm which is when the restaurant opens. I also received an email stating that the order had been placed. After 40-45 minutes, no delivery, so called front desk, they asked me about the order details which I gave to them. They checked and called back stating that there was a glitch and the order was never prepared. And finally the order came up; I had ordered 1 main course and a side salad, and they gave me a main course and a full dinner salad which is over twice the price. By this time, I did not have the patience or energy to call them back and just ate my main course along with a portion of the salad. Will probably mention it to them later to see if they can give me credit for the extra charge. So a disappointing first day, not sure what else I should expect during rest of the week.

Just what we wanted. Beautiful grounds, quiet, affordable, many amenities. Staff was pleasant and the room super comfortable. Definitely will stay here on our future trips to Georgia. Enjoyed the breakfast too, much better than your average hotel breakfast