Ulasan Fairmont Amman

Amazing hotel, with a fantastic location, big hygienic and beautiful room, awsome breakfast, friendly staff.

No in door swimming pool, made me have to stay with my husband for one more hour

It was incredible service and a real good experience not any single bad thing

Great great great great great great great great great great great

Very clean and cosy - I like the decoration, income service, spa and washroom - people are overall friendly

Very good hotel

Clean and nice - seems to be relatively new as rooms are well maintained

Good hotel

還不錯，酒店挨着四季和喜來登。早餐可以，房間也比較大，但我們的房間景色一般。第一天到了行李沒到，酒店前台經理幫着積極解決，非常用心！停車也方便～

很失望，選的金尊房不知道金在哪裡

Wonderful service from all levels of staff. Because this was our second stay, they sent us a bowl of fruit and a Thankyou card. The rooftop bar and restaurant was lovely.

Check in process was very bad. Slow, unfriendly. Room was great and location also v good. Check out was also very good. Pity about the check in.

It’s a wonderfully presented hotel but in a really boring part of town, also not very walkable in the immediate vicinity, which I usually like to do to explore. In hindsight it’s probably a business trip type hotel. I was also disappointed in service one of the days I stayed, a lady loudly disclosed my room number in the breakfast hall (which I didn’t appreciate for my privacy) and made a fuss while I was in the middle of eating saying breakfast wasn’t included, which it actually was. Even if it wasn’t included it was a silly thing to make a fuss over as if I was going to run away and not pay or couldn’t afford it, which is a rude assumption when I would have happily paid when settling my bill on checkout if it wasn’t included, which it was. Aside from this the staff were generally nice but the breakfast incident left a bad impression and seemed unprofessional. Especially when comparing to some other amazing hotels I’ve stayed in on this trip, this stay fell short of my expectations of Fairmont hotels I’ve enjoyed in other cities.

I booked a Fairmont expecting to get the fairmont experience, unfortunately that was not the case and I am surprised! I got a room with hair in the bathroom, no tissues, missing amenities and torn bath towels and torn sheets! I made a booking with the salon only to be informed it wasn’t confirmed! Similar situation with the Spa! Staff were not so friendly and barely managed to smile! Booked dinner for a special occasion, nothing was mentioned or celebrated as requested! Very surprised and very disappointed with the whole experience! Oh, not to forget, every night my room key would not work and I would have to go again to reception to get it reactivated! Seriously disappointed!