C.Gran Vía, 29, Madrid, Community Of Madrid, 28013, SpainLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
136 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.0
Perkhidmatan4.3
Kebersihan4.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(136)
Ulasan positif(33)
Ulasan dengan gambar/video(9)
Lokasi yang baik(15)
Tuan rumah yang peramah(9)
Penginapan yang hebat!(7)
Bersih dan kemas(6)
Ulasan kurang baik(3)
Mohamed Eid
Bilik Premium
Menginap pada Okt 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Nov 2024
The hotel location is more than excellent, right in the middle of Gran Via, the Main Street In Madrid.the hospitality is very warm and sincere. The gentleman in the reception gave me an early check in when he knew I was flying over night. Jo, I hope the name is correct , was looking after my luggage, he’s a very friendly person. The room was very comfortable and modern , the breakfast was amazing . Simply everything was more than perfect and I highly recommend it and will stay in it next time in Madrid
Terjemah
Pengguna Tetamu
Bilik Superior
Menginap pada Sep 2024
Pasangan
7 ulasan
3.7/5
Disiarkan pada 30 Okt 2024
The location is very convinient as it is close to the Gran Via metro station. However, the room is a bit small for two persons, providing that we had two luggages. Also, the facilities is a bit old. The receptionists were super friendly and warmly remind us about the traffic conditions during the weekend.
Terjemah
Pengguna Tanpa Nama
Bilik Superior
Menginap pada Jul 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Ogo 2024
Amazing location, pretty much right in the city centre so close to lots of restaurants, bars & shopping! Food was also fab but slightly pricey. Rooms were super clean & had all you needed in them but were a little on the smaller side. Would highly recommend staying there tho !!
Terjemah
Pengguna Tetamu
Bilik Premium
Menginap pada Jun 2024
Melancong bersama rakan
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 15 Jul 2024
Great location. Very clean rooms, sheet change and coffee refill everyday. A bit small rooms even if it is premium, especially the toilets. Don't expect too much. Regarding the reception service, okay-ish. Based on the personnel the service level varies, for instance we were served by the dark blonde male receptionist who didn't explain almost any of the amenities and was with an upset face all of the duration, whereas next to him there was another guy who was enthusiastically explaining all, moreover booking some flamenco entertainment even if he wasn't asked to. The worst part is the breakfast which is below average, even if we have paid for 3 days, we didn't have breakfast at the hotel after the first day. Overall a happy experience if you don't count the breakfast.
Terjemah
Pengguna Tetamu
Bilik Superior
Menginap pada Jun 2024
Pasangan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Ogo 2024
Perfect stay and fabulous location. Hotel has everything you need!
Terjemah
Honeymoon
Bilik Premium
Menginap pada Jul 2023
Solo
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Ogo 2023
Good location and great service. You can try the bar at 9 floor and have a nice roof top.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Honeymoon,We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Gran Vía Madrid.Kind regards, The Team at Pestana CR7 Gran Vía Madrid
BACHAR
Bilik Premium Balkoni
Menginap pada Jan 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Feb 2024
Location was perfect. Opposite of Primark
Terjemah
Jawapan daripada Pihak Penginapan: Dear Bachar, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Gran Vía Madrid.Kind regards, The Team at Pestana CR7 Gran Vía Madrid
酒店位置很優秀
房間整齊乾淨
The staff was so friendly and helpful
基本上沒什麼好挑剔的
Terjemah
Jawapan daripada Pihak Penginapan: Dear llam,Thank you for your feedback on your stay at Pestana CR7 Gran Vía Madrid. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Gran Vía Madrid, and we look forward to welcoming you again soon.Best regards, The Team at Pestana CR7 Gran Vía Madrid
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to provide us with your feedback on your experience at Pestana CR7 Gran Vía Madrid. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.Concerning the problem with the room you booked. We are sorry for what happened, but it is beyond our control. The maximum number of people per room is reflected before booking, and it is not possible to put extra beds, so the solution for a grown child as in your case was an extra room or the suite that does have an extra bed. For our part we gave you the solutions available, any comments on your reservation can be discussed with your agency. We would like to thank you for staying at Pestana CR7 Gran Vía Madrid. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Andrés PérezGuest Experience Supervisor Pestana CR7 Gran Vía Madrid
Lucas
Bilik Superior
Menginap pada Jul 2023
Pasangan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Ogo 2023
Séjour parfait, nous avons été surclasser suite à un problème de carte pour la porte de notre chambre précédent. Un beau geste de leur part qui nous a permit d’avoir une belle terrasse vue sur Gran Via (petite photo à l’appuie).
Terjemah
Jawapan daripada Pihak Penginapan: Cher Monsieur Lucas,De la part de toute l’équipe de Pestana CR7 Gran Vía Madrid, nous souhaitons vous remercier de votre aimable retour d’expérience.Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs.Nous sommes impatients de vous accueillir à nouveau dans notre hôtel !Bien cordialement, L’équipe de Pestana CR7 Gran Vía Madrid
Jawapan daripada Pihak Penginapan: Dear Qisaozhoupudelanmao,On behalf of the entire team at Pestana CR7 Gran Vía Madrid, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana CR7 Gran Vía Madrid