Hotel berhampiran Company Bagh, Amritsar

The hotel is pretty close to main areas and not bang in the noise.The restaurant serves great brunch and we found the best Amritsar kulcha here,itself. The rooms are clean and we got an upgrade at checkin. The hotel has standard amenities and a small pool with gym at the top of the hotel. The only sour note was probably how the hotel measures it staff perfor***ce. The ***ager of the coffee shop and the waiters were insistent that we give good feedback. It seems the praise is being pushed which we would have given any how. The second unprofessional thing was that our flights were in the evening and we asked for late checkout. The front desk seemed amused and were playing with us. This is not professional. I would recommend the food even if its price (a la carte) is significantly higher.

This hotel was fantastic. Location amazing for thr golden temple. They have a car service to go to the border too. Breakfast was great.. lots of variety! Would definitely recommend.

Room was good 👍 staff is very good and helpful house keeping work is very good the room was spacious and well-appointed, with a comfortable bed and excellent shower facilities. The hotels location was perfect for exploring the local area with railway station and Golden temple. Thanks you mr prabhdeepak singh make my business trip happy 😊

My 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty ***ager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)

This hotel is by far the worst 5 star experience ive had anywhere in india. I’ve stayed at multiple taj properties and the service here is the worst. First, Gave me wrong bed arrangement upon arrival. After an hour, fixed that but gave us one room with poor AC. 5 degree Celsius difference between this room and our second room so wasn’t a questionable difference. I tried calling ***agemnt multiple times including concierge. People here don’t answer the phones. Went down and asked them to address it. Came back after visiting golden temple and still same issue. Then tried calling, again no one answered. Went down for dinner and asked them. Got up in the middle of dinner to ask and was told engineers looking at it. Went back to room and same problem. Called again and because no one answers the phone had to walk down and de***d the duty ***ger and a room change. Finally shifted our room and it’s fine. but what’s amazing is every time I went down most of the front desk staff was not busy. The concierge seemed to be making personal calls while acting like he was working. Yet no one did anything or made any effort to do so. I’ve never met a lazier group of people in any hotel in india of even lower stars. There is a word in Hindi called kaamchor if you don’t know what it means just come here and work with the staff and you’ll figure it out. If this wasn’t prepaid through a tour company I would have checked out and asked for my money back. I’d stay away from this place unless it’s free. The only positive was the chinese restaurant so far. If that changes I’ll update my review. I’ll be staying at another taj property in delhi. Let’s see if they have kept their original greatness.

Sagar at the reception and Parmeshwar the restaurant ***ager were very hospitable and courteous.. the trip overall was a good experience