Hotel Mercure di Angers

-A 250EUR deposit for a 2 night stay is abusive -Heat wave or not heat wave, the temperature inside the room is unacceptable. It hits over 32 celsius when outside is 36. There is a problem with termic isolation or the building was designed for something else. But they provide a fan and a quilt (just in case) -A spring mattress from the previous century hard like a rock -There is supermarket just in front with a generator that makes a loud noise all night. They also have a sensor-triggered light that turns on randomly illuminating my room temporarily in the middle of the night -Arrangement of the studio is bad. Toilet wide. Corridor very wide. Room is tiny -Price was very expensive providing what you get -Staff cannot manage any situation besides arguing ‘not our fault’ or ‘don't complaint. You have a fan' They are just incompetent showing an outmost contemp for their customers All in all, a sick & disgusting experience. I just didn’t want to stay in the room… felt it was unhealthy. Worst ever place i’ve ever been. The manager of this place should spend just a night to ‘enjoy’ the experience Ps. To the place, Please restraint from providing canned answers. Just close this place in summer if this is what you can offer. Arguing that is not your fault is unaceptable. If you are not responsible for offering a livable space, then, what are you accountable for? [try to answer this to yourselves] Ps2. Btw, 2 days later still not heard from my deposit, are this guys offering pathetic service for the rates of a 5* hotel?

Hôtel très bien, calme et plutôt bien insonorisé. Chambre spacieuse et très propre, lit très confortable. Petit déjeuner de qualité avec des produits locaux et bio, du jus d’orange frais ce qui est rare. La salle de bains est plutôt spacieuse mais nécessiterait un rafraîchissement. Très bien placé proche du tramway et de la gare

The staff were very friendly, the accommodation comfortable and the hotel is perfectly placed to enable a visitor to explore Angers. Breakfast was excellent but the dinner menu too heavy for our taste.

Hotel où tout est très bien,chambre spacieuse et propre,et très calme ,personnel très agréable,petit déjeuner au top grâce à la personne qui s en occupe,très gentil,il ne manque rien et il y a un très grand choix,perso on a pris le bus près de l hotel pour aller au chateau,on peux aller a terrabotanica en bus et tramway On reviendra

We had a rental car with us, so having some spaces out front of this hotel to temporarily park our car to unload our luggage to check in was priceless. There is a garage near by just a short walk away. The front desk staff were always friendly. English speaking so that was helpful since our French is very poor. The location is superb. Restaurants, patisserie, small grocery store, café all just steps away. We also walked to visit Chateau Angers and the cathedral from here. No need to drive anywhere. In the early morning, there were street noise noticeable from delivery and road traffic. Some notes for travelers: the hotel did not have AC. Only on the ground level with AC where reception is located. That was tough for the afternoon since it was warm. But once the sun went down, we were able to open the windows to let some cool air in. Also, the hotel does have an elevator, but that is on a floor up. If you are unable to lift luggage or walk stairs, need to keep that in mind. The front desk does assist with luggage if needed.

This hotel has all the usual Ibis features, although it has no parking. Staff are friendly and helpful. The rooms are well equipped, and the beds are comfortable. Free wifi throughout the hotel, Good breakfast, with 'doggy bags' to take some fruit for 'vitamins on the go'.. The nearest car parks are five to ten minutes away. Although not quite the nearest Parking Moliere is the most accessible on the flat. As this hotel is in the town centre the car parks can be full, especially on a Saturday. It is possible to park briefly outside the hotel (in the 'livraisons' areas to drop off or pick up luggage. The hotel is superbly located for the centre of Angers, beside the Loirte with the cathedral just around the corner.

Je ne suis pas du tout satisfaite de mon séjour dans cet hôtel. J'y est séjourné courant mars. J'ai oublié une paire de chaussures dans la salle de bain. je m'en suis rendue compte une fois rentrée chez moi le soir. J'ai appelé la réception dès le lendemain pour signaler mon oubli mais on m'a répondu que la femme de chambre n'avait rien trouvé.... J'ai rappelé quelques jours plus tard, et on m'a fait comprendre qu'on ne pouvait pas réclamer auprès des femmes de ménages... Le responsable m'avait demandé d'envoyer une facture pour me rembourser mes chaussures, chose que j'ai faite. J'attends encore le remboursement.... Autre mauvaise expérience dans le même hôtel : 1er matin, 7h45, j'arrive pour prendre le petit déjeuner : plus de pain, plus de viennoiserie, plus de brioche... il a fallu attendre plus de 30 minutes pour voir arriver du pain et des croissants congelés réchauffés au four. A 17 € le petit déjeuner, c'est du vol !!! bref, hôtel à fuir, ce sont des voleurs !!!

Small hotel located across the street from the train station. There is a large parking garage next to the station for your car and you can unload your car directly in front of the hotel before parking it if you pull partially up on the sidewalk. The location is good- only a 10 minute walk to reach the historical areas. The reception area is small as is the breakfast room. The hotel has a lift but only 2 of the seven rooms on the first floor are directly across from it. The other 5 rooms (like ours) were accessible only by the stairs although the reception staff were helpful in carrying luggage. The room was very small but clean. There is only a small rod available to hang clothes. Bedside “stands” were a 4x6 inch shelf. There was a power outlet only under one of them. There was a very small desk with 2 outlets- if you unplug the coffee maker. However the light over the desk was by far the brightest we had on our trip and greatly appreciated. The bathroom was also minuscule but had adequate storage space around the sink and a small shelf for toiletries. The shower was powerful but cruise ship sized. They supplied shower gel from a wall mounted dispenser. Surprisingly they provided a box of facial tissue- none of the 4 star hotels we had stayed in prior to this had tissues. Getting to the toilet took a bit of contortions but it worked well. The breakfast was pretty basic- a choice of breads and pastries, two cheeses and some meats, yogurt, fruit, two cereals. They had a hot water bath if you wanted to boil eggs. Coffee was just a pot of American style coffee - no French coffees were offered. The staff was friendly and helpful. This simply is basic no frills accommodations- good for a one night stopover but too small to tolerate for longer stays.