Mid-levels Hot Spring Home

The first visit to this hotel was full of warmth and overwhelming hospitality. I still can't forget how they welcomed us the moment we arrived at the hotel. Firstly, we were overwhelmed by the staff during our arrival. They all came out to greet us and help with our luggages and belongings all the way in to the hotel. Secondly, with the seamless check in to our rooms and fruit platter, every gesture was well thought by the hosts. Thirdly, they prepared a sumptuous dinner for us. Simple local delicacies yet tasted really good. The number of ginsengs in the appetiser surprised us! From the portion to the presentation of food, we can taste the difference and feel they put in their heart to make everything better. Lady boss was generous to treat us a bottle of local rice wine during our mealtime. Tasted really good and special! We like that drink!! Additionally, we were asked for timing to eat breakfast and they would prepare that before our specific timing. They even asked us for our preference and customise breakfast for us. Breakfast was served and tasted as good as dinner! Freshly prepared and done meticulously by the kitchen. Lastly, lady boss gave us an impromptu complimentary tea session after dinner. A unique and interesting experience indeed. Never seen and tried it before. It's a heating device with net on it, put the heating pot for stirring and cooking our own tea from scratch. Meanwhile, we have the finger snacks and nuts to roast on the heating rack (as shown in the pictures) while waiting for our tea. In between, they would guide us how to prepare the tea. It was a chill and relaxing session. We enjoyed chit chatting while roasting our tea in the cafe. It felt so warmth especially when it was snowing heavily outside. The vibes were superb! I had many enquiries and the lady at the counter helped me out a lot without hesitation. She tried all her means to help us. The lady at the hot spring was very friendly and provide good services too! The staff from the hot spring, restaurant, concierge, driver and even lady boss all were very attentive, friendly and nice at any point of time during our stay. Pretty impressive indeed. Giving all credits to every single staff. Amazing team! They gave us more than we could ever imagined from services to food to hospitality. Thank you for giving us an amazing and memorable stay! Overall it was a great and enjoyable stay at this hotel. Definitely recommend everyone to visit them and feel their positive energy. Certainly can't wait for our next visit to Chang Bai Shan again!!!

Small room, need to walk around like a crab if you have opened luggages. The hotel was constructed in a rush and the effects showed. The super plus point is the attitude of the workers, particularly 小王who went all the way out to ensure we had a good stay.

Hotel service was excellent, as they went above and beyond to help us during our stay. They helped arrange transport and sight seeing activities - the couple who manage the place in particular were super friendly. Its well located near the entry of Changbaishan Scenic Park gate. They are quite close to Tiger Mountain ski resort, which is can cater for skiers from beginners to more advanced. There is a hot spring in the hotel and our package included breakfast and dinner,which was good. It has been renovated in last year or so. Can recommend.

Это прекрасный отель! Персонал очень заботливый! Пакет отеля замечательный! Нас встретили на станции и доставили в отель! В отеле нас ждали и накормили вкусным ужином! Завтрак был разнообразный и вкусный!отдыхали в горячих источниках после долгой дороги. Утром следующего дня отвезли по VIP-линии на Чанбайшань и потом забрали! Молодой человек на стойке регистрации был постоянно на связи в wechat. Писал, помогал, когда было трудно понять как вернуться в отель. Показал крышу отеля На крыше можно сделать прекрасные фото. Приезжайте, рекомендую. Вы останетесь довольны!

房間非常寬敞，乾淨舒適，還可以泡温泉， 旅遊旺季前一天抵達，遊客不多體驗感非常之好， 套餐裏的五花肉豆角簡直一絕，唯獨不能加量有點不夠吃哈哈哈 服務沒得説無微不至，各種轉車接送不用費心，上山頂還可以走VIP通道，用得開始是值得的！

非常滿意的酒店，是住過的酒店服務最好的。兩次接送站，含雙早雙晚，上長白山走Ⅴlp通道，不用排隊，還省了35元的車費，節省時間又方便。酒店裡就有温泉，不限次泡，人少又乾淨，我們是三點半下山，沒有人泡，等於是包場了。房間乾淨衞生，新裝修的酒店，衞生肯定很好。重點是服務非常好，尤其是前台小夥子小王，我們是頭一天晚上十點半才預訂，諮詢到11點，小王一直耐心答覆，第二天到酒店都晚上八點多了，小王在酒店外等我們，特意安排餐廳人員和温泉服務員馬姐加班等我們，還給熱了菜。温泉給延時到晚上十點，服務員馬姐還給孩子拿了浴巾和水，貼心温馨，離店時前台小王幫着提行李箱送到車上。兒子都沒住夠，下次還會來！

必須表揚一下這個半山酒店，酒店提供接站送站服務，酒店包含早晚餐，水不限量。 酒店人員服務特別好，因為帶着寶寶，各種事情服務員都幫忙解決。 酒店提供vip進長白山服務，送老山門，免去從集散中心排隊的麻煩，我們中午1點進山，轉完回來到酒店也就不到六點。 酒店還有包車服務，強烈建議去長白山第二天還有半天活動時間得朋友去美人松空中棧道公園，我們是去火車站稍微有點早進去20分鐘，意猶未盡的出來的，喜歡森林風光的一定要去，可以玩一上午！

利用空閑時間，開啟一場説走就走的旅行。第一站就選擇了神祕的長白山天池，早想一睹其人間仙境。立即在網上做功課，遴選了離景區近，格調温馨，餐飲可口，好評較多的長白山半山温泉民宿客棧。在與客棧小王的電話諮詢中，感覺就非常暖心。他不光詳細介紹了客棧和景區狀況，指導住宿及登山等相關注意事項，還幫助確定景區旅遊攻略等。又提示我們長白山天池第二天有雨，不如晚一天出行，這樣看到天池的概率大。還未出發，就已感受到客棧的人文關懷。這家客棧可以車站接送，關鍵是還有VIP通道可直通天池景區，這要比普通遊客節省很多上山行程和進入天池排隊的等待時間（起碼節省一個小時）。客棧除含簡單可口的早餐，還提供免費特色的AB晚飯套餐供選擇。客棧還有温泉，供客人無限次的免費使用。我們到的第二天，雨很大，還有4-5級風，温度很低，等下山回來已是手腳涼涼。馬上泡在温泉池裡，寒氣一掃而光，真的舒適愜意。 這次我們住在長白山半山温泉民宿客棧，總體感覺是： 温馨：是這家客棧的服務之魂。我們是晚上9點到的客棧，一下車值班的曹經理，打老遠就到路邊迎接我們，一邊噓寒問暖，一邊幫助拿行李；走進前台，值班的小張熱情幫我們打開房間，送上歡迎水果；餐廳20點畢餐，工作人員一直等着我們到來，吃着熱呼呼的飯菜，真有一種回到家的感覺。 用心：是這家酒店的待客之道。小王每天早晨告訴我們景區的旅遊天氣，介紹注意事項。一次在遊覽中，因故我們倒錯了車，小王得知此事，想方設法一遍遍與景區領導聯繫，終於協調好讓司機送我們回到酒店。 熱心：是這家酒店的為人之善。我們來長白山想借此到周邊的景點一遊，司機小杜熱心推薦線路，親自寫了詳細的＂不踩坑＂攻略。我們按照攻略遊玩了延吉和圖們等地，真是便捷順利，快樂滿滿。 現在我們已回到北京，每當回想起快樂的長白山之旅，就會想到神奇的仙美天池，温馨的半山温泉客棧和熱誠暖心的工作人員……。

驚喜連連，因為預訂時衹是半山温泉這個名字吸引我。 1, 下了高鐵，有車接站。要提前跟酒店溝通，告知到站時間。自然是走的時候也有送站。 2, 員工超級友好，服務沒得説。 3, 酒店位於景區內，上下山很近，景區班車在酒店門口接送。 4, 酒店有温泉，每天開放時間很長，盡情享受。 5, 包含早晚餐, 房間温馨舒適 酒店前台會安排好一切，總之就是一次安心的**遊，感謝。 小建議，自動販賣機裏放點小零食，比如瓜子。 附上隨同行德國人的評價 Ein sehr sauberes und sehr modernes kleines Hotel mit einem ausgesprochen zuvorkommend Service und wirklich sehr hilfsbereiten Mitarbeitern.