Hotel berhampiran Onze-Lieve-Vrouw-Boodschapkerk, Antwerp

Great place to stay! Centrally located, easy check-in/out, spotlessly clean (rooms cleaned daily), lovely and helpful staff, and very reasonably priced. We used the lockers on our last day to store our luggage, which was really useful. Will visit here again!

Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all

2 rooms connected with a door was a great way to have a group of people of 5 together at all times! Both kitchens had everything you ever needed to make yourself a perfect meal. Oven/Micro, fridge, dishwasher, capsule coffee maker. Fully loaded with tools and dishes! The beds were terrific! Fluffy and smooth. The bathrooms were great, the showers had an overhead faucet and a handheld one. The pressure was perfect. The receptionists were well prepared and very pleasant, and we got all the info for a perfect stay. Only downside with having two rooms was that we couldn't figure out how to make the door between the two rooms open. So we used some clever engineering to solve this issue. We never asked about this issue, because we fixed it with a doorstopper of our own. The price for 3 night stay was very well perfect! Will definitely come back again.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

The hotel in conveniently located just across from the train station and although the rooms are small, they are nicely decorated. I would give this hotel 5 out of 5, BUT I had to pay to store my luggage and honestly it was the first time I was charged for this. I don’t recommend staying here if you are traveling with a lot of luggage. My room also wasn’t cleaned once during my stay, but that’s ok.

a very pleasant and well situated hotel. obliging staff ensured an enjoyable visit. a well appointed room that was clean, together with a bathroom that complemented. this is mmy second visit and i have no qualms about recommending it.

Wij hebben een nacht geboekt. Locatie was goed. Heel mooi hotel, schone moderne kamer met mooi uitzicht. Zwembad/Sauna faciliteiten zoals handdoek enz waren goed. Parkeer was gratis. Wij komen zeker terug. Tip(minpunt): soms is het handig om ook in de winter een ventilator te hebben voor gasten die gebruik van willen maken. Het was net iets te warm op de kamer terwijk de airco op 18 stond.

Great location, walking distance from the train station, friendly staff, well recommended

THE BEST HOSTEL I HAVE EVER STAYED IN . More of a hotel/temporary living space. I found myself distrcted from sightseeing to spend time in the public areas. It was amazing - the decor, the facilities, the books, the communal work table for digital nomads, the compemporary furnishings, the stylish bathrooms, super kitchen ( with named plastic boxes for ythe fridge) plants and flowers, the roof terrace, the internal gardens, the green walls, the extras ( free quality ontap teas/coffees, the towels, the ear plugs etc) , the bicycles for rent and the super efficent and helpful staff. I didin't try the restaurant but the breakfast looked good. . I am looking forward to visiting their new venue in Liege and , when it is open - Brussels

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo