Hotel berhampiran Skatepark Kleine Bredestraat, Antwerp

My stay in this modern hotel was good. The check in was smooth. As the rooms are equipped with a system of electronic cards, it can be a bit complicated if your card isn’t activated (that was my case). The lift doesn’t move if your card isn’t activated. The room was standard, with a modern shower. Consider that the room isn’t cleaned every day. In my case, a 2-night stay, the room was cleaned at all. The releasing of “preserving the environment” is a bit too easy. The hotel saves a lot of money, but the price remains the same :-( Breakfast was good, either a variety of continental food.

Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all

El hotel esta muy céntrico todo queda prácticamente andando, a 4 minutos de la central de trenes de Amberes, justo fuera del hotel esta la estación del autobus Flixbus que lleva y trae del aeropuerto, el centro de la ciudad está a tiro de piedra, justo en la esquina esta una tienda Jumbo con precios accesibles, las habitaciones son pequeñas, cuentan con cafetera e insumos para preparar café, secador de cabello, plancha y tabla de planchar, nos alojamos en la habitación 103 con vista a la opera, el desayuno es muy bueno consta de huevo con tocino, fruta fresca, yogurth, café, té, pan recién horneado, insumos para preparar sandwiches, frutos secos y cereales, ademas se cuenta con opción a preparar waffles, el único inconveniente que durante 6 días solo nos colocaron 1 botella de 500 ml de agua en la habitación y que en el comedor muchas cosas se encuentran colocadas bastante altas y resulta algo incomodo para personas de estatura baja, como sugerencia sería bueno que cuenten con personal que hable español ya que cada vez más las personas que hablamos este idioma visitamos Europa y sería un alago que nuestro idioma se vuelva internacional.

Great place to stay! Centrally located, easy check-in/out, spotlessly clean (rooms cleaned daily), lovely and helpful staff, and very reasonably priced. We used the lockers on our last day to store our luggage, which was really useful. Will visit here again!

We are two women in our late 60's and early 70's, we were checked in after 3. We took the elevator then had to go up 6 or 7 stairs lugging our luggage. We get in our room and it was the size of a closet. I called front desk, I was ready to move hotels. We were moved to bigger room, didn't realize the smell wasn't from room not being used, it smelled like sewer gas. The staff came and smelled the room the next day and said they would give us a new room. This one was acceptable. It looked out at train station and ferris wheel. I asked the evening desk clerk a question about catching a train next day. He was very helpful and told me to stop with my info in morning so he could look at it. When I went down this morning, I was met by a young lady with dark hair and a man, Oliver, I told him I was told to stop by desk. He told me, the train station is over there, go ask them. I found most staff friendly, but Oliver rude. Also, the fact that we had to move rooms 3 times. I don't know that I would stay again.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

The hotel in conveniently located just across from the train station and although the rooms are small, they are nicely decorated. I would give this hotel 5 out of 5, BUT I had to pay to store my luggage and honestly it was the first time I was charged for this. I don’t recommend staying here if you are traveling with a lot of luggage. My room also wasn’t cleaned once during my stay, but that’s ok.

Prettig verblijf gehad in het hotel. Het was schoon en netjes. Geen gebruik gemaakt van ontbijtservice. Als enig punt van kritiek was dat het gebruik van het parkeerterrein niet vooraf door de reisorganisatie was kenbaar gemaakt dat het Euro 19 per dag bedroeg. Uiteindelijk de helft betaald. Tevens was er op de kamer geen informatiebulletin over de voorzieningen in het hotel. (kluis/ontbijt/telefoon/verlichting/afstandsbediening tv/schoonmaak)

Hotel funcional, puro estilo de la cadena Ibis. Ubicación ideal, en la trasera de la estación central, a las puertas del barrio judío. Excelente ubicación para conocer Amberes y moverte a pie. El desayuno es correcto, con un poco de todo y bien atendido. Colchón como siempre en Ibis, muy bien. Habitación austera, pero compensa para dormir después de un día de caminata por la ciudad.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo