Please read these comments before booking Rajarata Lodge-Anuradhapura. On August 30th and 31st, 2024, I reserved a family room at Rajarata Lodge. The room, which is the most expensive at the lodge, includes two double beds and a single bed. Unfortunately, I was disappointed to find that the facilities and services were very poor and not worth the price. a) The room has a very old air conditioner, which is not enough to cool the room and is very noisy, and when I complained, they asked me to wait for 2-3 hours to repair it. b) The room and linen were not adequately cleaned, and we discovered some leftovers in the cupboard. c) Power socket old type (D type, not square type). When I asked for an extension or a square-type power socket, they gave me an extension without a plug top and told me to plug the two wires into the wall plug socket. d) When I booked the hotel, I was told that we could order food. But when we asked, they couldn't prepare food because there was nothing to prepare inside the hotel. e) They have posted on the internet that they have cable TV. But it only has local channels, and it's not clear. f) They only gave each of us one medium-sized bottle of water for the entire two days. e) It has many rooms, but there are only two people inside the hotel to do all the things, including cleaning and cooking. g) In the room, there is a dining table. We bought dinner outside and asked for plates. However, we were told not to eat dinner in the room, even though it was around 10:30 pm. There is an uncovered area outside the hotel where we can have meals, but there are mosquitos there. h) Rajarata Lodge does not accept credit/debit cards. They only accept cash. Finally, the next morning we moved to another hotel. Please consider all of these before booking this place; otherwise, you won't be able to enjoy the trip.
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