Pangsapuri di Playa del Ingles

Stayed here for a sunshine break after Christmas for a week which included New Years. The hotel has been recently renovated and we had a junior suite on the first floor. The reception staff, and all staff are really welcoming and friendly. The hotel feels modern and clean. The reception and pool area are relaxing and chic. We were bed and breakfast. The morning food on offer was good, standard breakfast fair. There was an omelette station which did nice fried ham and cheese sandwiches. There were a couple of items missing (apple juice / hash browns) but the fact you could drink fizzy wine with your breakfast made up for that. The other plus was the timings. Breakfast was from 7:30 - 11:30 and no one was checking us in. So you could have had two sittings if you wanted. A nice bonus. The maid service was great. Our room had a balcony with lounges on which got the sun all afternoon. Rooms had fridge / TV and everything you would expect from a four star. The hotel was near the yumbo (5min walk) and lots of nice restaurants. Head away from the centre and near Burger King there were lovely Chinese and tapas restaurants. The only negative is the proximity to the Axel Beach hotel next door. This is a ‘vibe friendly’ hotel. On both Saturday and Sunday they had a DJ from 12-6. The decks were adjacent to the pool area at this hotel. The music was horrendously loud. Noise cancelling headphones could not block it out. I couldn’t read or listen to my podcast. Even inside with the doors shut you could hear it. Now I am no prude or party pooper but this was club music with an ear splitting beat which isn’t nice for relaxing in the afternoons. I complained to reception (as half the hotel did) but they said as it was day noise they couldn’t do anything. I feel bad writing this as it’s not this hotels fault, but it did ruin two pool afternoons of a 7 day holiday so I have to mention it. We did shopping a Mogan Mall and visited the Dunes but other than that we came to relax. I had a blast it was great to spend new year celebrating at the Yumbo. This hotel has lots to offer. But be prepared for weekend noise in the day time if you do book.

Loved the hotel. The staff were always really friendly and super helpful. The hotel and grounds always clean and tidy, and there were plenty of areas to relax around the pool. Breakfast was delicious, and the view from 360-degree restaurant and bar was amazing. Really can't fault the hotel in anyway. We had a problem with the tv in our room but reported it via the hotel app, and it was fixed within the hour. We would happily recommend this hotel to anyone. If we return to Gran Canaria, we will be staying here.

This was a last minute holiday for my partner and myself. We had read a lot of reviews and almost did not book because of them. However, I’m not sure where most of these complaints are coming from. As far as noise, we didn’t experience that at all. We could hear the Yomba center slightly, but if we closed our balcony door, we could not hear a thing. We had the apartment with the kitchen and it worked out fine. The place does appear to be a little tired, but they are closing this next month for refurbishment. The bedroom was a bit tight but comfortable. The place was spotlessly clean and the staff was all very friendly. Bottom line I would say the place was basic, but had everything we needed for the price.

酒店非常認真地執行下午三點入住政策令人印象深刻。給我的房間是最右邊的一間，我要在酒店走很多路 因為這是一個巨大的酒店。還有二段樓梯。前台沒看見我拿着巨大的行李箱？很高興他可能認為我是年輕人。前台的幾位先生還是很熱情的。房間也夠大。酒店位置也可以，步行去英人海灘大約15分鐘左右，酒店沒有停車場，需要停馬路邊，早餐很豐盛。

＞Great, Immaculately clean, modern with lovey staff, good location. Recently (in the last year?) refurbished so everything is CLEAN and Modern. Both Rooms and grounds (inc neat AstroTurf that was very clean and slip free!) Table and chairs outside your door semi-private (some rooms surround the pool) Sunchairs around the pool (but still some 'towel savers' occurred-BAD!!) Big Warm proper swimming pool Big bedroom with mini fridge, Big clean bathroom with double walk in shower, very Hot and powerful water (rain and wand in the shower). Both rooms were modern, clean and fresh. White all round. Good comfortable (double) twin beds Very efficient air conditioning Big double wardrobe for hanging with hangers provided Kettle and Cups (some coffee pods upon arrival) Powerful Hairdryer Room was cleaned every day to a high standard (hang request tag on door) Grounds were cleaned every day ALL staff smiley and happy Reception staff said hello and acknowledged EVERY time, and were VERY helpful. Good, Quiet location Adults only resort so was quiet and peaceful why the minus -1 The safe is Three Euros PER DAY to hire (Expensive cost over two weeks -bad impression). The walk in shower needs a water lip, but the floor towel stops the trickle of water Sly News is the only British speaking TV channel (dozens of German!) Interconnect door (between adjoining apartments) whilst key locked it would be assuring to see a physical bolt lock on the door. Wifi was free and worked (eventually with help of the staff!) but was a very over complicated way to sign in ＞Sunbeds around the pool were' blocked' by the usual anti-social towel hogs - these SHOULD be removed by staff as there are not enough sunbeds on a sunny day. SUMMARY: The rooms and complex were on par with Four Star hotels we've stayed in Remove the silly little things (safe hire Fee, Retune the TV etc, stop sunbed blocking) and this would be a straight 100% tip; do not book with ******* as their fee does not include breakfast WOULD recommend to stay again :-)

It's 15 min far from Yumbo centre but is ok. Enjoyed my stay there, although the complex is more for families with kids, but if you're solo is nice to have families and kids around to not get bored.

Not always comfortable with the TUI rating guide as have been disappointed many times but not this hotel. Loved everything about it. The refurb the staff the great buffet selection and the excellent a la carte dinner at El Oasis. Tapas rib eye steak excellent wine and great service not to mention the breathtaking views of the dunes. Superb ! Entertainment was hit and miss but the hits were definitely Dancing Queen and Madrid L' Havanna. Loved em! Staff know their stuff seem very happy and motivated which suggests the hotel is in good hands. Well done to the management team. Highly recommend this hotel and would love to go back.