Pangsapuri di Gudauri

Местоположение близко к подъемнику, номер хороший, новый, красивый вид из окна, уборка не на 100 процентов, забирали посуду, забывали поставить новую, даже после звонка на ресепшен не принесли, пришлось просить уборщиц в коридоре. Не давали новые капсулы для эспрессо-машинки. Завтрак хороший, в отеле есть сауна (только финская) и бассейн с видом на горы (входит в цену), джакузи не работало. Бильярд, боулинг, бар за дополнительную плату, удобно что находится в самом отеле. Заказали отель ради детского клуба, по прибытии оказалось, что нет присмотра за детьми, есть просто игровая комната, в которой практически нет игрушек… Персонал на ресепшн приятный, готов помочь.

This is a terrible hotel. Do not stay here!!! The manager of the hotel was rude and the staff unhelpful. They could barely speak English. We arrived in a storm at 6:30 am after a 18 hour trip. People were left to drag their suitcases up an 800 meter slope in half a meter high of snow. The entrance to the hotel was not cleared of snow that night or in the following days. The entrance to the hotel did not have a mat and thus was a slip hazard and in spite of asking the staff on a daily basis to put a mat down so people would not fall and hurt themselves, the staff did nothing and neither did the manager. The bed was cardboard hard. The ski rental shop was on a lower level so people had to climb with their uncomfortable ski shoes up narrow stairs with no rail to hold on to, to access the ski storage room only to be screamed at by the unfriendly manager. The staff did not help with suitcases in any shape or form. Taxis arriving near the hotel entrance skidded on the ice and very nearly missed hitting my friend who half a meter to the right would have landed up in hospital. The ski slope was accessible but demanded a 5 minute walk up the slope. Breakfast was very very basic. Stale bread, a few croissants, jams some cucumber and tomatoes cheese and on good days scrambled eggs. The hotel has an atm machine thank gif because the nearest change is a 25 minute walk away in the snow. There is no village or shops for a nice apres ski experience. The slopes are wide and not very crowded. Although I enjoyed them I am not a super good skier I believe they mostly suit people with a basic level of skiing. So not a great place to go skiing and definitely not the hotel you’d want to stay at.

cozy house, homely atmosphere, hotel of a wonderful couple