Terokai Ulasan Tetamu Hotel di Arbatax

Hotel Arbatasar
4.2/541 Ulasan
The hotel has an interesting architecture and the rooms are spacious. The breakfast is ok but not fantastic. Regarding the parking, if you park the car inside the hotel, the keys must be handed over in the reception. Having said that, I must refer that I was shocked by the lack of politeness and rudeness of the hotel/restaurant manager. Atrocius bad manners. We checked in at around 5pm, without being given any information about using the pool. At 7:20 pm, when we returned from the beach, I went up to my room while my sons (16 and 14) went to the pool without knowing that it closed at 7:30 pm. While they were in the shower to clean off the salt and sand, they were approached aggressively and rudely by a man speaking Italian, a language that my children don't speak. Given my children's complaints, I asked reception about the rules of the pool, and was told that it opened at 9:00 am and closed at 7:30 pm. Nothing more. I passed that information to my sons and forgot about it. The next day, we arrived at 6:15pm and my sons used the pool, while I went went to the nearby supermarket for around 20 minutes. When I returned, the rooms' key cards were blocked because ”we didn't respect the rules of the pool”. My wife asked what rules were that and they said that ”children must be accompanied by their parents and no diving was allowed”. I went to the pool to inform my sons about it. I talked to the employee of the pool who told me that they have dived 3 times and that they were not accompanied by me. I read the rules and it didn't refer the ages of the children so it seemed that younsters under 18 are considered children. I sat in the pool chairs and waited till the 7:29pm and to assure that the rules were followed by my sons. As I was there, 2 others boys dived into the pool, the employee saw it but didn't care on a clear double standards attitude. At 7:30pm, we left the pool and the manager was appologizing to some customers, saying that the reprimands were not for them, but for ”others”. I speak Italian so I understood it clearly. The ”others” was me and my family, but he didn't have the righteousness of talking to me personally during the 2 days that we spent there. This situation could be avoided easily if he did it and if he could show some politeness. But no, just bad manners and total unability to deal with simple, easy to solve situations. I intended to have dinner at the restaurant but changed my mind because of that. When I made the check-out, I complained about it but the reception employees gave me ridiculous excuses about the behaviour of the manager.
Hotel Club Saraceno - Bovis Hotels
4.5/559 Ulasan
All round great experience. Mix of friendly staff, clean rooms, great views and good range of water and other sports options. Access to water sports was great as were complimentary beach loungers that were plentiful even in August. Would have benefited from more lunchtime restaurant space and options for those not on an inclusive package. The fun pool is salt water but more swimming pool was less salty. Didn’t allow inflatables which is understandable. We had one really noisy night with music until 5am from a neighbouring beach bar but were told this was just unusual wind direction and it wasn’t repeated.
Hotel la Bitta - Bovis Hotels
4.6/540 Ulasan
Beautiful hotel, not so new maybe because we stayed in regular room headed to the garden, no balcony, it was okay though. Easy access to the beach which is beautiful , turqoise water, clear and clean, also nice and quiet pool, friendly staff, got watermelon for refreshing at the end of warm day, We took half inclusive with dinner. It was good as well but we went out 2 times tried other restaurants around. We got a bottle Sella and Mosca when we arrived as we celebrated Anniversary it was sweet gesture, thank you La Bitta's Team. Overall we are satisfied, nothing to complaint about.
Arbatax Park Resort - Ville del Parco
3.6/548 Ulasan
Arbatax Park is a somewhat difficult place to review. Some things were great. Some things were extremely frustrating. Our room was located at the top of the resort. A great view and loads of steps. It kept us fit. The room itself was fine although there were definite improvements that could have been made (one of the TVs didn't work and a light panel continually fell of the wall). The main complaint though was my sons were given a double bed. We asked for 2 single beds instead which we were assured was no problem at all. We were then told that they couldn't do this due to the type of bed frame (it was 2 single frames). Finally, after 5 days, 2 guys came to the room and managed to change the bed in 2 minutes. I have no idea why it took so long. Other things 1. The animal park is great. The kids loved it. 2. Beaches are also great as are the snorkeling opportunities. Make sure you bring your goggles or snorkels. 3 Lots of swimming pools to choose from including one we found by the playground near the animal park that was not mentioned to us and no one else was there (although there was plenty of lounges). So a secret swimming pool? 4. We found the staff to be great. Special mentions go to our cleaner (who gave us extra sheets every day for our boys so they could at least have separate covers), the tennis coach who was very helpful and friendly and also to the guy who took great photos of the family and was also extremely friendly whenever he saw us around). 5. The Monte Turri restaurant is fabulous if you want a change from the buffet (although booking another restaurant can be painful due to a lack of organisation between different hotels in the complex) 6. The L'Oleandro restaurant is not open (and I suspect hasn't been opened for a long time). This should be stated on the web site. It means quite along walk from the Ville del Parco rooms to the buffet (which was La Terezza) 7. Buffet food could definitely be better. 8. The layout and style of the resort is great. The paint is peeling etc bit it just makes it seem authentic. 9. Our kids also absolutely loved the resident rabbits that can be spotted around the grounds. In summary, this place could be amazing, but it's not. The organisation needs vast improvement. I suspect there are post covid financial problem. It will be interesting to see what it's like in a couple of years. Overall though we really enjoyed our stay despite a few very frustrating moments.

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Maklumat Perjalanan Tempatan

Bilangan Hotel11
Bilangan Ulasan400
Harga TertinggiRM 2,486
Harga TerendahRM 376
Harga Purata (Hari Bekerja)RM 977
Harga Purata (Hujung Minggu)RM 984