Hotel Dengan Pools di National Capital District, Papua New Guinea

A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.

I stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful. As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out. Hospitality: 10/10 Professionalism: 10/10 Ambiance: 10/10 I would gladly stay here again and highly recommend it to both business and leisure travelers.

1. Papua New Guinea can be a bit unsafe, and taxis are scarce, so the hotel's complimentary airport shuttle service was a real lifesaver! 2. The room wasn't very clean, but it was quiet. The hygiene conditions were really subpar. The breakfast was just okay, and the bed was quite uncomfortable – a bit too soft for my liking. 3. The room was well-ventilated, which made for a peaceful stay.

Service is great, the place is great, shuttle to the airport was provided which is nice. Bathroom amenities, now that was a bummer. Provided a comb, shower cap, body lotion and the usual shampoo, conditioner and body wash but that’s it. There was no toothbrush, toothpaste, no hairdryer. It was quite bare bones, not a problem but if it’s a 5 star hotel, then it should at least have some standard, I’ve stayed at 3 star hotels, who gave better amenities. Everything else is up to par. Only one pair of hotel room slippers, had to request for one more, it was late and we left like 15 minutes later, so never got them.

Such a lovely quiet place to be in. Perfect for transit as near to the airport. Very clean and convenient as everything is at the premises. Do not have to go out. Definitely recommending to my work colleagues and circle.

The Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country . The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public . Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .

The staffs are 4/5. The location looks ok. First they make Me wait a long long time in lobby. Second they gave me room that was not cleaned but again i have to bring bag from That dirty room from Previous guest to lobby. Finally after long hours they gave me room. The good Thing is breakfast is good. Also they have free drop To airport . Overall its 3.5/5 In my personal experience. Hotel Is good but need more staffs or more training to staffs..

Excellent service as always. A great hotel.

This is probably the best room with the best views in all of Papua New Guinea, and the security is top-notch. There's also a direct walkway to the beach, which is super convenient and safe. Plus, there are tons of different restaurants right by the sea.

Very nice staff, friendly and supportive. The room is big and clean, AC is working well. Strongly recommend.