Hotel Dengan Pools di National Capital District, Papua New Guinea

The Hotel great service and great staff , the staff and front office to understand and monitor what type of guest either business, pleasure etc...Also priorizing the customers need wants and not to turn away customers whom are there for good cause in helping our country . The hotel clean and nice and needs monitoring of poolside use for the guest in house only and family kids not the public . Staff and supervisor agu in front customers in pool side restaurant it's bad .Solve your problems quietly not for customers to hear or know .

The place to be, it’s beautiful and amazing , hope the spa opens soon

Such a lovely quiet place to be in. Perfect for transit as near to the airport. Very clean and convenient as everything is at the premises. Do not have to go out. Definitely recommending to my work colleagues and circle.

The place is clean and conveniently located close to my office, which is a big plus. However, the breakfast options could definitely use some improvement. For guests staying longer than a week, it can get quite tedious having the same menu every day. Additionally, the staff could be more welcoming. Often, any request I made seemed to either come with an extra charge or resulted in a flat-out ”no.”

The pool and access to the mall is the best part. It would be nice to have a place to fill up and get clean water regularly. The breakfast buffet was a little bit of a disappointment. The service was good and the room was clean but the extra locks on our bathroom door and main door were broken off and that was a little concerning.

Better Options for food required in the Upstairs bar as it was overpriced and poor quality. Also some incentive to eat at the Restaurant as a Hotel guest. Better transport options would encourage more stays with available shuttle trips to other places and areas would make it easier . All staff most helpful . Perhaps have the bar open in the gaming room and make it more appealing

Good but experience started ti deteriorate over time. Not really sure why but I felt they lacked proper training in customer service and professionalism. ( seems to be a bit unorganized at times.) Mostly pleasant though but something I can’t put my finger on why exactly. Outside area many people hanging around who I am not sure if they are guests or visitors. Takes a while to go down every-time to smoke and a very public type of establishment. (Lounge open to general public)…good for meetings and to work from. Breakfast was a highlight especially when bacon is on (every other day). Probably would not stay again. Only at suites possibly.

Great property sitting on the hill overlooking the famous Ela beach and great views to the APEC Building and views to the start of coral sea.

A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.

Very nice staff, friendly and supportive. The room is big and clean, AC is working well. Strongly recommend.