Hotel Dengan Pools di National Capital District, Papua New Guinea

A short walk down a slope to the Ela beachfront and a good restaurant and bakery. The hotel is ok, but furniture, sheets, and mattresses are old and 'tired'. Staff is really friendly. Pool area nice. Check-in a bit frustrating as they couldn't find our reservation - eventually sorted out.

I stayed here for two weeks, and it was one of the best experiences I could have asked for. The property was exceptionally well-managed, the atmosphere was welcoming, and every staff member was professional, attentive, and respectful. As a solo female traveler, feeling safe and comfortable is incredibly important, and the team made me feel secure throughout my stay and while conducting business. Their hospitality, professionalism, and attention to detail truly stood out. Hospitality: 10/10 Professionalism: 10/10 Ambiance: 10/10 I would gladly stay here again and highly recommend it to both business and leisure travelers.

1. Papua New Guinea can be a bit unsafe, and taxis are scarce, so the hotel's complimentary airport shuttle service was a real lifesaver! 2. The room wasn't very clean, but it was quiet. The hygiene conditions were really subpar. The breakfast was just okay, and the bed was quite uncomfortable – a bit too soft for my liking. 3. The room was well-ventilated, which made for a peaceful stay.

Service is great, the place is great, shuttle to the airport was provided which is nice. Bathroom amenities, now that was a bummer. Provided a comb, shower cap, body lotion and the usual shampoo, conditioner and body wash but that’s it. There was no toothbrush, toothpaste, no hairdryer. It was quite bare bones, not a problem but if it’s a 5 star hotel, then it should at least have some standard, I’ve stayed at 3 star hotels, who gave better amenities. Everything else is up to par. Only one pair of hotel room slippers, had to request for one more, it was late and we left like 15 minutes later, so never got them.

A fun and enjoyable stay. A very unique and very large property. I would’ve preferred my room have been in the main building. But this is a very busy and popular hotel. Breakfast is decent, and they have a very good onsite shop for all your conveniences. I’d definitely stay again.

It was superb👌from upon arrival to the complimentary room upgrade, which I did not expect, just superb and check out was seamless..Great work team Gateway Hotel and Apartments Enjoyed the ladies night event as well upon arrival👌🙌

Family enjoyed the stay at Ela Beach Hotel. Will definitely come back

Excellent service as always. A great hotel.

This is probably the best room with the best views in all of Papua New Guinea, and the security is top-notch. There's also a direct walkway to the beach, which is super convenient and safe. Plus, there are tons of different restaurants right by the sea.

Very nice staff, friendly and supportive. The room is big and clean, AC is working well. Strongly recommend.