Pengguna Tetamu
31 Januari 2023
This was our 5th visit to Chalet Altitude and it would appear after two seasons of Covid, the quality and service has gone downhill To rate the accommodation as 5 star on many UK websites is misleading! I cannot fault the location and views from the apar**ent if you are lucky enough to get a high floored room but that’s the only positives. The apar**ents are now very tired and need updating, the self catering facilities were poor, with a lack of basic cooking items such as oven dishes, servicing bowls, chopping boards and the list goes on! What I would say is when we asked for items we were given them but they should already be there. Both shower rooms were in need of repair with broken fittings in the shower that caused the whole room to become wet. The walls were paper thin and we barely slept due to the noise all around us. Parking reservations had changed, in the past we always got allocated a space for our apar**ent, not this time, so after a 12 hour drive we had to find alternative parking in the village as the car park was full! After being a loyal customer for a number of years here, the stay was disappointing and we will not be returning.
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