BEWARE! Worst Stay Ever! Damages, Roaches, Bugs Beware! Read for more details… I was placed into a smoking room even though I don’t smoke. I inquired if I could be placed into a non-smoking room, but was told that they were fully booked and would have to pay $60 for another room. I asked if I could be placed in the same type of room just that it’s non-smoking vs. smoking…. Sasha, front desk staff said, “I have another room I can place you,” which was odd that she stated she was fully booked, but then found a room to move us. I didn’t want to question it further, and so I moved from Rm. 115 to Rm. 109. The odor in the room was still very horrible. It wasn’t as strong of a cigarette scent as Rm. 115, but I figure I guess it was slightly better. However, I then went to the restroom and the door could not close as the hinges were broken. I told Sasha if I could have something written on paper acknowledging that she is aware of the damaged door and to make note that I should not be responsible for it. Then I started to notice that many other items in the room were broken. There was no smoke detector, which I found disconnected in the dresser drawer. There was no iron and the ironing board was broken. The cable wiring outlet plate was broken, and cable wire was not properly connected due to the busted plate, so the television didn’t work. There was no signal. The desk chair was broken, the dresser top was damaged, hole in the wall, drapes ripped, bedding with holes to name a few damages. So I went back to Sasha and told her about all the other damages, which she acknowledged she knew of. I gave her back the letter to include the other damages, and so she added another sentence stating that I would not be responsible for any damage in the room as she acknowledged that she was aware of all the damages, which puzzled me as to why she would still place me in a room that was not properly maintained. Nonetheless, I stayed there as that was the room I was assigned, she already moved me, and she did mention she had no other available rooms previously, so I figured I’ll just stick it out as she acknowledged that she was aware of the damages, but that I am not responsible. However, to make matters worse, the night I checked in, I was sleeping and felt something crawling on my arm, a HUGE ROACH crawled on me and bugs were on the bed. After, screaming and flying the roach off my arm, I had to grab my shoes to smack/smash it dead! I called to have new bedding, but was informed that housekeeping was already gone for the night, so Sasha, who was still there, and apparently is the daughter of the owner’s sister brought me new bedding which I changed out…. that night, I didn’t want to sleep with the lights off as I was too afraid to have more bugs crawling on me. Yikes! Scary and Worst feeling ever. I couldn’t get a restful sleep with the lights on and I was pretty petrified that other bugs would come out if the lights were turned off. Althou
101 Ulasan