Hotel berhampiran Gran Hiper Langreo, Asturias

El hotel no está mal, pero tiene varios detalles que evidencian la necesidad de una renovación...con cierta urgencia. La habitación tiene buen tamaño, algo mayor de lo que se suele ver en hoteles similares. La limpieza es correcta, pero el desgaste de los muebles es evidente. Además las televisiones son antiguas (20 años no se los quita nadie) y por ejemplo no puedes ver canales HD y otros muchos se pixelan. Las camas no nos resultaron cómodas a todos, por las almohadas, siendo en su gran mayoría muy finas y blandas. En la mayoría de habitaciones no hay plato de ducha, en su lugar hay bañera (2 de 3 de las nuestras con bañera), siendo un dato a tener en cuenta por mucha gente. El ascensor del hotel es de cristal, panorámico, importante para el que tenga vértigo y tenga que subir al quinto piso. El personal amable y efectivo, lo mejor de un hotel de 4 estrellas, que ya no lo es.

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

We have been coming to Spain for over 27 years and during this time we have stayed in some good hotels and some where we have questioned the 5 star rating. Our tour of Northern Spain concluded with 2 nights in Palacio de Luces which is possibly the best hotel we have ever stayed in across Spain. There has clearly been huge inves**ent across all areas. Our room was immaculate and the quality of furnishings surpassed many of the 5 star hotels we have stayed in. The views from the public areas are stunning,made more impressive by the floor to ceiling glass screens. We would normally dine out but having sampled the restaurant on our first night we rebooked for a second night. The food was superb and the staff all took real pride in delivering great service. Last but not least the spa area looks like it was built yesterday. It is immaculate, peaceful and a wonderful addition for guests tired after a day exploring the local towns which are very hilly! ( comfortable shoes are a must). Thank you to all the wonderful staff. Your hotel is an absolute gem which we are delighted we stumbled upon.

Muy buen servicio, trato muy agradable. Habitaciones cómodas y amplias. camas king size muy cómodas. La limpieza fenomenal. Muy buen desayuno; variado y siempre hay de todo. Además tiene zumo natural. Buena ubicación para moverte por la zona de turismo.

Hotel estupendo cerca del centro. Habitacion espaciosa, con tres camas y almohadas comodisimas. Todo súper limpio. Calidad precio estupendo. Cenamos en la cafetería la noche anterior. Raciones grandes. Un solo camarero muy agradable para todo el servicio de cenas que se desenvolvia estupendamente con todas las mesas. Volveremos seguro cuando nos acerquemos a Oviedo.

Nunca dejo opiniones, ni buenas ni malas pero esta vez lo merece, porque desde que entre en la habitación de este hotel sentí paz, comodidad, calor y relax. Hemos pasado dos noches con desayuno en el Exe Centro y me he disfrutado mucho de la calidez de la habitación, los colchones sin ser visco son cómodos, las las almohadas también, las ventanas enormes, la habitación en si, gigante y muy acogedora. Suelo coger hoteles para dormir y ya pero estaba deseando llegar y darme una ducha caliente con los amenities que había que eran geniales. La ubicación genial. La sala del desayuno quizá algo pequeña, un poco colapsada en hora punta pero nada que no lo calme un poco de paciencia, además había bastante variedad de cosas tanto duleces como saladas para comer. Y las tazas del desayuno muy chulas! En resumen, un espacio tranquilo, muy acogedor, bonito, elegante y cómodo para descansar a Muy buen precio en Oviedo.

Recently stayed here for a few days. Location is fantastic as it is only a few minutes walk to the old town. However, if travelling by train/bus, it’s about 15 mins walk (with luggage). I appreciate and am grateful that they let us check in early (before midday). My room key card didn’t work the next day so had to get it renewed daily which was a pain (not with my travel companions key card who had a different room though!). There were a few steps into hotel reception and a few steps again to get elevator access- I think they should really have a ramp. Room is otherwise clean but a little dated. I don’t like that the hair dryer was attached to the bathroom wall and put in a corner where it’s difficult to access as the bathroom is fairly compact. Otherwise overall a pleasant stay.