Hotel berhampiran Despensa Rocio, Asuncion

I booked two nights for my wife and I and her brother with his wife and two teenage children. This was ”the” hotel in the 60's and nothing much seemed to have changed. The room fridge was barely cooling and no posted prices on the fridge. The rooms are oddly layed out and the view was through large outside shutters which are needed for the intense sunlight. Air conditioning was good once housekeeping set it for me! TV adequate. Bath shower with nice tolietries. Room was spotless but dated. Bed was comfy. the pool on the third floor is very large, unheated but dangerous. All pre ADA stuff non existent. Water was clean. Everyone had a great time. There was also a very large amount of deck chairs and a great view of the park. This hotel is c the best location in downtown Asuncion. Food servive avaiable poolside at reasonable prices. Breakfast buffet was very good with lots of fresh fruit. I ordered fried eggs and was charged about 50 cents each! The hotel staff was very friendly. Our 13 year old nephew was in heaven because soccer teams also stay here. Underground parking was an experience. We will stay here again on our return trip to Paraguay andenjoy the pool weather permitting.

El hotel queda en el corazón de Villa Morra rodeado del mejor shopping de la zona, sin embargo no invade la actividad para un bien descanso, salvo que en mi caso la habitación era bien pequeña y una de las paredes era un ventanal de pared a pared y aunque tenía cortina molestaba la claridad, por lo demás es el hotel ideal si uno va a hacer negocios o de turismo en Asunción. Buen wifi, tiene un Juan Valdez al lado del lobby, su bar a la noche y desayuno son en la tarraza con hermosas vistas y lindo fresco, también ahi está una piscina pero el area es pequeña. Delicioso y completo desayuno, reducida pero buenas opciones en la carta de su bar, sus tragos muy buenos y la picada que probé me encantó a precios bien razonables también. Super recomendado. Ese tema de la claridad le bajó 1 estrella, por lo demás excelente.

Si el nombre (Five Hotel) se refiere a su categoría, hay un error. ”Four Hotel” sería lo correcto. No es un mal hotel, para nada, pero tampoco dispone de servicios superlativos. La ubicación es buena y las comodidades no son males, pero tiene algunos detalles a solucionar. Para comenzar el sector apartamentos (cuyas unidades son más grandes que las habitaciones convencionales) carecen de escritorios de trabajo. Detalle imperdonable. Curiosamente, las habitaciones sí tienen escritorios para trabajar. Otro problema son los portazos que resuenan en los apartamentos situados cerca de los elevadores, ya que las puertas de interconexión carecen de amortiguación. ¿La comodidad de los huéspedes no cuenta? Se extraña también un buen restaurante (durante mi estadía sólo se podía comer en la terraza), bastante ruidosa por cierto para una reunión de negocios. Excelente la cordialidad y profesionalidad de todo su staff.

We stayed here for 3 nights. The hotel is clean, tidy, well located and friendly staff. We had a twin room, which was of a good size. No slippers or bathrobes provided, you do have a kettle with a few teabags and one coffee pad (not sure why just one for two people). Small fridge and good working airco. Only negative was the sliding door to the toilet/shower, really hard to open from the toilet side. Rooftop pool had great views, nice bar for evening cocktails and a decent bar menu. Breakfast on the ground floor non exciting, very standard corporate hotel breakfast. Staff everywhere friendly and helpful. Reception can provide you with a map of Asuncion. We used Uber to get around, which worked fine Next to the hotel is Del Sol, a western shopping mall - airco and more restaurants

Lo mejor el personal en general, todos muy amables, simpáticos,tanto de recepción como de cafetería y bar y también de limpieza, todos muy bien dispuestos a informar, solucionar cualquier problema, en ese sentido impecable la atención. Muy buena la ubicación, creo debe ser la mejor, de acuerdo a lo que conocí de Asuncion, frente a Shopping del Sol y a una cuadra de Shopping del Paseo. El desayuno muy completo y de buena calidad. La habitación es un poco pequeña para una estadía de muchos días, la cama es cómoda, mantienen la limpieza diariamente. Lo peor fue q no pudimos regular la temperatura de la habitación pues el aire acondicionado funciona solo p aire frío y además hay aire frío de la ventilación del corredor que entra a la habitación por lo que entre el calor de afuera y el frío de adentro nos engripamos.

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

I stayed for 2 nights with check in July 8, 2023 and I am very pleased! Welcomed by the friendly staff and after receiving the amenities as a Platinum Ambassador member I was surprised by what this property has to offer: the Business Center featuring a Mac Pc desktop computer and a tasty snack near the evening time, which includes coffee. Nice addendum as it makes the stay even more enjoyable. Reservations department handles very well the advance purchase reservation and this establishment has a appealing swimming pool that I guess becomes so refreshing in summer time. I will certainly come back for my next trip to the lovely Asuncion!