Hotel berhampiran Lavadero el Gordo, Asuncion

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

Hotel com localização excelente, em frente ao shopping del Sol. Segue o padrão Ibis, sem surpresas. Checkin agil, bom café da manhã. Internet boa. Funcionários atenciosos, porém um deles precisa de treinamento para tratar com clientes.

O hotel é de fácil acesso, e está situado num bairro tranquilo e seguro. Em frente ao hotel tem uma hamburgueria, que também serve pratos com carnes sensacionais. Ao lado tem uma galeria com restaurante, salão de beleza, etc. Bem próximo tem um shopping onde pode trocar o dinheiro, e antes de chegar nele, ainda tem uma casa de câmbio numa galeria, que também conta com farmácia, onde pode comprar água, refrigerante, etc. No hotel os funcionários são educados e atenciosos. O check in e o checkout são rápidos. É preciso ter cartão internacional, para passar no check in, onde eles fazem um bloqueio de uma quantia, para o caso de haver consumação extra no hotel. A limpeza do hotel e do quarto é impecável. O quarto é perfeito, grande, silencioso, super confortável. Na tv não tem muitos canais. O banheiro é grande, com banheira, amenities, secador de cabelo e espelho com lente de aumento. No café da manhã servem pães, doces, croissant, queijos, presuntos, frutas, ovos, bacon, salsicha ao molho de tomate, café, sucos, leite, iogurte, chá... No lbby do hotel tem o restaurante, que é bem frequentado à noite. No rooftop fica a piscina com um bar muito bom à disposição dos hóspedes. O local é lindo, e a noite então, mais ainda. Com vista para toda cidade. O uber chega bem rápido ao ser chamado de lá do hotel. Vale muito a pena se hospedar nesse hotel. Amei!

El hotel queda en el corazón de Villa Morra rodeado del mejor shopping de la zona, sin embargo no invade la actividad para un bien descanso, salvo que en mi caso la habitación era bien pequeña y una de las paredes era un ventanal de pared a pared y aunque tenía cortina molestaba la claridad, por lo demás es el hotel ideal si uno va a hacer negocios o de turismo en Asunción. Buen wifi, tiene un Juan Valdez al lado del lobby, su bar a la noche y desayuno son en la tarraza con hermosas vistas y lindo fresco, también ahi está una piscina pero el area es pequeña. Delicioso y completo desayuno, reducida pero buenas opciones en la carta de su bar, sus tragos muy buenos y la picada que probé me encantó a precios bien razonables también. Super recomendado. Ese tema de la claridad le bajó 1 estrella, por lo demás excelente.

Palmaroga Hotel was an extremely pleasant experience for me. The building itself is a beautiful mix of renovated old and modern, with a special mention for the patio on t 1st floor and of course the pool and view on the roof-terrace: what a delight when it is 35° C. All the staff is great: the people at the reception, but also the cleaning personnel, the waiters and waitresses at the café and for breakfast. Talking of the breakfast: the buffet is great, with lots of delicious options and there s a small gym where you can work the semilunas out of your body again! The location in the center of Asuncion is ideal : you can walk to any of the important sightseeing spots. However when I was there (Semana Santa), the center was not the liveliest place I've seen, but it's ok. I can't really imagine a better place in this price range.

Buen servicio de bar y restaurante, habitaciones cómodas y buena atención. Estuve para un evento en el hotel y las salas estaban separadas en lugares muy lejanos. No sé si es un tema de la organización del evento o del hotel pero no habían direcciones claras respecto a donde encontrar las salas. Hubieron problemas con el ascensor en varios días, se nota que las instalaciones y ascensor tienen ya muchos años, quizá fue por el uso de esa semana.