Hotel berhampiran Botanical Garden and Zoo (Jardin Botanico y Zoologico) di Asuncion

I arrived on 12 th of march after flying over from europe. I spent the day exchanging money, had a tour around Asuncion, had dinner, and afterwards I just wanted to sleep. But sleeping is a no go in this hotel, because there is this bar Acuarela on the top, where the swimming pool is. And they play music so load, that the walls are shaking. I went up there to complain, but the music up there is so load, that you have to stick the finger in yout ears, and nobody understands you or wants to understand you anyway. I was really, really tired, but the basses were too loud. I tried to relax, but how can you relax with basses imitating fast heart beats. I hoped the music would stop at 12.00 o clock, but it did not. Then I hoped it would stop at 1.00 o clock, but it did not. Then I hoped, it would stop at 3 o clock, but the music went on and on even harder than before. The discjockey probably is deaf. At 5 o clock I finally gave up hope, and got up, as I had to leave the hotel at 8 o clock anyway. Eventually I went down to have breakfast, where the next disappointment waited for me: No breakfast buffet at all, but just one waiter, you have to wait for. Eventually he finds the time to ask you what kind of coffee you want. And then you have to wait again, and all you get is a very small breakfast ( 1 small croissant, 1 slice of cheese, 1 slice of ham, jam and your coffee). Conclusion: Go somewhere else if you want to enjoy a good night s sleep. Avoid this hotel as it is not a hotel but a discothec.

Cuando hablo de atención al cliente en mis clases o mis consultorías, me refiero a estas cosas Comienzo por decirte que me hospedé en Asunción desde el 4 al 6 de abril El dia 5 fui a desayunar y dentro de las opciones disponible había un plato que me llamó la atención: unas albondigas. Las probé y realmente estaban exquisitas (se parecían a las que me hacía mi madre cuando era pequeño, hoy tengo 66 años ya). Cuando se acabaron una señorita se encargó de reemplazarlas por otra fuente y cuando pasé junto a ella cuando lo hacía, la felicité por el sabor y la calidad de las albóndigas. Lo cual agradeció. Al día siguiente me volví a dirigir a desayunar deseoso de seguir degustando las albóndigas pero para mi sorpresa no había (el hotel cambia el menú periódicamente). De todos modos todo el desayuno estuvo exquisito, claro. Cuando me retiré, al pasar por el lobby, estaba la señorita del dia anterior junto con la recepcionista y le comenté que no había podido repetir las albóndigas porque no estaban disponibles. Ella se excusó y me explicó lo de la rotación del menú y me dijo, con una sonrisa, que seguramente en mi próxima estadía podría volver a comerlas. Salí a hacer mis cosas y volví para almorzar en el hotel previo a mi check out. Elegí un plato para hacerlo. Estaba almorzando cuando se me acerca el mesero con un plato y con una sonrisa me dice ”Señor, esto es cortesía del hotel y de la chef”. Agradecí y miré de qué se trataba no sin cierta sorpresa, dado que tampoco soy cliente habitual como para merecer esa atención. ¿Qué había en el plato?: Sí, mis albondigas!!! La señorita que he mencionado en varias oportunidades, era la chef de nombre GUADALUPE AGUILAR, quien con una sonrisa me miraba detrás de la barra y luego volvió a sus quehaceres. ¡Me quedé con la boca abierta!!! Felicito a Guadalupe por su gesto, felicito al Hotel por confiar en personas como ella. No tengas dudas que esa experiencia la comentaré en todos los ámbitos en los que tenga oportunidad, ya sea en mi círculo de conocidos, en mis clases de la universidad, en mis conferencias, en charlas con mis clientes y seguramente también en mi blog como un gran ejemplo de lo que significa la atención al cliente. Si en el mundo hubiera muchas más personas como Guadalupe Aguilar, no tengo dudas que sería un mejor lugar para vivir. Me parece que es una historia que merece llegar a tus oídos. Porque no es casual que la gente tenga esa actitud. Alguien le seleccionó, alguien quizás le habló sobre cómo lograr sacarle una sonrisa al corazón del cliente y todos merecen mi reconocimiento y felicitaciones. es el correo que le envié al Gerente General del Hotel Aloft de Asunción del Paraguay por una experiencia que tuve en el hotel fue una experiencia increíble, y eso que uno se llena la boca hablando de esto.. pero vivirlo (y recibirlo) es distinto

Excellent

When you stay at Paseo La Galería Hotel & Suites in Asunción, you'll be connected to a shopping center, just steps from Paseo La Galería and 3 minutes by foot from Shopping del Sol. This spa hotel is 1.8 mi (2.9 km) from Shopping Mariscal and 2.2 mi (3.5 km) from Nu Guasu Park.Pamper yourself with a visit to the spa, which offers body treatments and facials. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.Satisfy your appetite for lunch or dinner at La Vienesa, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 50 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

El hotel queda en el corazón de Villa Morra rodeado del mejor shopping de la zona, sin embargo no invade la actividad para un bien descanso, salvo que en mi caso la habitación era bien pequeña y una de las paredes era un ventanal de pared a pared y aunque tenía cortina molestaba la claridad, por lo demás es el hotel ideal si uno va a hacer negocios o de turismo en Asunción. Buen wifi, tiene un Juan Valdez al lado del lobby, su bar a la noche y desayuno son en la tarraza con hermosas vistas y lindo fresco, también ahi está una piscina pero el area es pequeña. Delicioso y completo desayuno, reducida pero buenas opciones en la carta de su bar, sus tragos muy buenos y la picada que probé me encantó a precios bien razonables también. Super recomendado. Ese tema de la claridad le bajó 1 estrella, por lo demás excelente.

We spent two days here after a week in the countryside. We were recognized as Spire Elite and upgraded to #601 as I requested because it has a view of the river. The room was spotless, comfy bed, large tub with a walk in shower. Huge selection of channels on the tv. Large swimming pool on five. The water was cold but clean. The club lounge is closed so breakfast was in the street level lounge as well as happy hour. Few guest because of the quarantine. Aureliano checked us in and the other ladies at reception were always helpful, I would recommend this hotel to anyone and we will stay here again when return. They take Coveid precautions serious.

When you stay at Paramanta Lifestyle Hotel in Asunción, you'll be in the business district, within a 5-minute drive of Paseo La Galería and Shopping del Sol. This hotel is 1.1 mi (1.8 km) from Nu Guasu Park and 2.2 mi (3.6 km) from Villa Morra Shopping Center.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 10 AM.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 27 guestrooms featuring minibars. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

With a stay at Hotel Palmas del Sol in Asunción, you'll be near the beach, within a 15-minute walk of Museum of Fine Arts and National Congress. This hotel is 0.7 mi (1.1 km) from Plaza de Armas and 0.9 mi (1.4 km) from Palacio de López.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 10 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 38 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes, and housekeeping is provided daily.

Located in Asunción, Start Villa Morra Rent Apartments is in the business district, a 5-minute walk from Shopping Mariscal and 14 minutes by foot from Baptist Medical Center. This aparthotel is 1.3 mi (2.1 km) from Recoleta Cemetery and 3.1 mi (4.9 km) from Museum of Fine Arts.Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this Beaux Arts aparthotel include complimentary wireless internet access, concierge services, and a hair salon.Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 33 individually furnished guestrooms, featuring kitchenettes with refrigerators and ovens. Your memory foam bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided weekly.