3VWX+X88, Kornish Al Nile, Sheyakhah Thalethah, Aswan, Aswan Governorate, 81718, EgyptLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.7/5
52 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran3.8
Kemudahan3.3
Perkhidmatan3.8
Kebersihan3.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(52)
Ulasan positif(42)
Ulasan dengan gambar/video(16)
Kakitangan yang mesra(14)
Lokasi yang baik(14)
Kemudahan yang sederhana(12)
Lokasi yang sesuai(9)
Pemandangan baik(8)
Penginapan yang hebat!(7)
Ulasan kurang baik(10)
Cathy SH Lin
Bilik Standard
Menginap pada Jul 2024
Keluarga
29 ulasan
4.7/5
Menakjubkan
Disiarkan pada 27 Ogo 2024
We stay 2 nights here to go to Abu Simbel temple. The staff is friendly and helpful. Good experience with day trip and tour with the help from hotel.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful review! We’re thrilled to hear that you had a good experience during your stay and that our staff was friendly and helpful. It’s great to know that you enjoyed your day trip to Abu Simbel and that we could assist in making your visit memorable.We hope to welcome you back for another stay in the future. Safe travels!
Thunyaporn
Bilik Standard
Menginap pada Mac 2024
Melancong bersama rakan
4 ulasan
3.7/5
Disiarkan pada 8 Mei 2024
It’s ok for the price. When we stayed, the electric is shut down for 20 mins. But the location is good though.
Terjemah
Jawapan daripada Pihak Penginapan: We're glad to hear you found our location to your liking. We apologize for the power outage during your stay and appreciate your understanding.Your insights are valuable to us as we strive to improve our services. We hope to welcome you back for an even better experience in the future!
Neihai
Suite Eksekutif
Menginap pada Feb 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Mac 2024
Everything was great. Especially the location was the best.
Terjemah
Jawapan daripada Pihak Penginapan: We’re pleased to hear that you enjoyed the night view of the Nile from your balcony. However, we apologize for the noise and sound insulation issues you experienced during your stay.Your comments are important to us, and we’ll work to address these concerns for a more comfortable experience in the future. We hope to welcome you back soon!
Pengguna Tetamu
Bilik Standard
Menginap pada Mac 2024
Melancong bersama rakan
3 ulasan
3.5/5
Disiarkan pada 8 Mei 2024
facilities quite old, the staff quite nice
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We’re glad to hear that you found our staff to be nice and helpful. We appreciate your comments regarding the facilities, and we are actively working on improvements to enhance our guests' experience.We hope to welcome you back soon and provide you with an even better stay!
Ruilian
Bilik Standard
Menginap pada Mac 2023
Melancong bersama rakan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 2 Mei 2023
good hotel with good service and cleaning sheet. the cruise is across the hotel
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our service and cleanliness. It’s great to know that the convenience of the cruise location added to your experience.We hope to welcome you back soon for another pleasant stay!Hotel Management
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear that you enjoyed the beautiful view of the Nile River from your balcony and that the location was convenient for shopping and dining. We also appreciate your understanding regarding the security checks and the simplicity of the facilities. We hope to welcome you back soon, and we’ll do our best to make your stay even more comfortable next time!
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad to hear that you enjoyed our location by the Nile River. We sincerely apologize for any discomfort caused during your stay regarding the facilities and hygiene. Your comments are very important to us, and we will address these concerns to improve the experience for our future guests. We are also working on ensuring a more comfortable environment for everyone. We appreciate your understanding and hope to welcome you back again for a better experience.
Jawapan daripada Pihak Penginapan: Thank you for taking the time to provide us with your feedback. We sincerely apologize for the unpleasant experience you had regarding the room's smell and the shower conditions. We take such concerns very seriously and are already addressing these issues to ensure a more comfortable experience for all our guests.We're glad you found the location convenient and enjoyed the view of the Nile and breakfast offerings. Please rest assured that we are working on improving our facilities, especially focusing on sanitation and maintenance. We appreciate your input, and we hope to provide a much-improved experience during your next stay. Thank you for helping us get better!Hotel management
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are valuable to us as we continuously strive to improve our services and facilities. We regret that the hotel did not meet your expectations, and we understand your concerns regarding the condition of the bathroom and overall cleanliness. We assure you that we take these matters seriously and are working on improvements. We also appreciate your positive mention of our location, and we hope to have the opportunity to welcome you back in the future under better circumstances. If there is anything else you would like to share, please feel free to contact us directly.Thank you again for your review. Best regards, Citymax Hotel Aswan
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed our convenient location near the river and various dining options, as well as the comfort of the bed and the efficiency of the air conditioning.We appreciate your comparison with other hotels and take your comments on the environment to heart. We are continually working to enhance our facilities to better meet our guests' expectations.We hope to have the pleasure of welcoming you back in the future, and we’ll strive to make your next visit even more enjoyable.
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We’re delighted to hear you enjoyed our location by the Nile River and the beautiful views of the sailboats at sunset – it truly is a magical sight. It’s also wonderful to know you felt comfortable and welcomed in our hotel environment. We look forward to welcoming you back to Aswan for more memorable moments by the Nile!
Jawapan daripada Pihak Penginapan: Thank you so much for your detailed review! We're thrilled to hear you enjoyed our excellent location, comfortable rooms, friendly staff, and scenic rooftop. It's great to know you found our hotel to be cost-effective. Your feedback on breakfast is noted, and we’ll work on enhancing it. We hope to have the pleasure of welcoming you back in Aswan!
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We're glad you appreciated our location near the Aswan Railway Station and the scenic views across the Nile. We sincerely apologize for the issues you experienced with the carpet cleanliness and sound insulation. Your comments are valuable to us, and we will address these matters with our housekeeping and maintenance teams to ensure future improvements.We hope to welcome you back soon and provide an even better experience. Please don't hesitate to reach out if there’s anything we can do to assist further.Hotel Management.
Jawapan daripada Pihak Penginapan: Thank you so much for your kind feedback! We are delighted to hear that you enjoyed the facilities, services, and our prime location near key attractions like the McDonald's mall and the cruise ship boarding point. Regarding the room rates during the holidays, we understand your concern, and we're continuously working to enhance the value of your experience. We are currently in the process of improving our facilities to ensure an even better stay for our guests in the future. Your feedback is invaluable in helping us achieve that. We hope to welcome you back soon and show you the improvements we've made!hotel management.
Pengguna Tetamu
Junior Suite, 1 Bilik Tidur, Pemandangan Sungai
Menginap pada Nov 2024
Keluarga
2 ulasan
2.0/5
Disiarkan pada 16 Jan 2025
예약한 방을 업그레이드한다는 말에 감사를 표했으나 실은 크기가 큰 방일뿐 해가 안들어오는 어둡고 냄새나는 방이었습니다
아마도 체크인할 때 호텔측이 추천한 투어를 거절한 것과 무관하지 않은 것 같아요
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. I'm sorry to hear that the room did not meet your expectations. We always aim to provide the best possible experience for our guests, and I will make sure to pass your comments on to the management team. If you have any further concerns or if there's anything we can do to improve your stay, please don't hesitate to let us know."